1500 S Willow St Reviews

Read reviews from customers who used our services at 1500 S Willow St


Total reviews

221


Average Rating

4.6/5

September 18, 2024
Overall rating

Great experience. Scheduled the service yesterday online and my dishwasher is fixed today. The technician was early, quickly assessed what was wrong and the repair completed within an hour. Will definitely use Sears again for appliance repairs

Dan H,

Customer service response - Thank you for sharing your positive experience! We're delighted to hear that our technician provided prompt and efficient service, and we look forward to assisting you with any future appliance repairs.

Sears Home Services on 1726710493013

September 02, 2024
Overall rating

Paul is absolutely outstanding! He was clear on the diagnosis, he ordered the parts and when they came he kept his word and returned to repair my appliances. I was so Amazed by his service and i liked all his answers and advice. Thank you Jesus, Thank you Sears, and thank you so much Paul! God bless Anna Cote

Anna C,

Customer service response - Thank you for your wonderful feedback! We're thrilled to hear about your outstanding experience with Paul and appreciate your kind words.

Sears Home Services on 1725276336752

August 21, 2024
Overall rating

Raychel P,

August 13, 2024
Overall rating

Philip was a very efficient service tech. Diagnosed/fixed broken refrigerator. Knowledgeable and confident. Would recommend him highly! Too bad the Sears contact capability is so poor, that leaves a lot to be desired.

MARION R,

Customer service response - Thank you for the high praise of Ruben's skills and service. We apologize for any inconvenience with the contact process and are working to improve it.

Sears Home Services on 1723604127165

August 13, 2024
Overall rating

Both technicians were clean, kind, and knowledgeable. We were very comfortable with them in our home. They diagnosed and fixed the problem in short order. Their explanation of the problem was clear, concise and respectful. Thank you!

ddeanwms,

Customer service response - Thank you for the kind words! We're thrilled to hear our team provided excellent service and solved your problem efficiently.

Sears Home Services on 1723604179125

August 07, 2024
Overall rating

A very personable and very knowledgeable

Steve S,

Customer service response - Thank you for acknowledging our team's friendliness and expertise. We're glad you were satisfied with our service!

Sears Home Services on 1723083562461

August 05, 2024
Overall rating

Thomas C,

Customer service response - Hi Thomas, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1722908116959

August 04, 2024
Overall rating

Paul S,

Customer service response - Hi Paul, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1722769338869

August 04, 2024
Overall rating

Mark was very nice, professional and knowledgeable he fixed my dishwasher in a timely fashion and if I need a technician in the future I would call him back!

Judy B,

Customer service response - Thank you for your positive feedback! We're thrilled to hear about your great experience with Mark and look forward to serving you again in the future.

Sears Home Services on 1722770042270

August 01, 2024
Overall rating

Scott L,

Customer service response - Hi Scott, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1722490466674

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