1500 S Willow St Reviews

Read reviews from customers who used our services at 1500 S Willow St


Total reviews

221


Average Rating

4.6/5

July 11, 2024
Overall rating

Ruben was a pleasure to work with. He quickly diagnosed the problem, ordered necessary parts, arrived on time, and was polite and friendly. I could not have requested a better service experience or technician!

Tom H,

Customer service response - Thank you for taking the time to share your positive experience with Ruben; we're thrilled to hear he met all your service needs with such professionalism and kindness!

Sears Home Services on 1720749579260

June 27, 2024
Overall rating

Philip was professional, polite, and accommodating. He combined my air conditioner appointments into one which was much more convenient for me. He did a great job.

S F,

Customer service response - Thank you for sharing your positive experience with Ruben! We're delighted he could make your service more convenient and effective.

Sears Home Services on 1719549104636

June 27, 2024
Overall rating

Rubin came on time and did a great job. Solved all the issues and was very professional.

Pinhan C,

Customer service response - Thank you for your positive feedback! We're delighted to hear that Rubin was able to assist you effectively and professionally.

Sears Home Services on 1719475221104

June 24, 2024
Overall rating

On time and timely service. He had everything up and running within an hour.

Robert M,

Customer service response - Thank you for recognizing our timely service and efficiency in getting your appliance up and running swiftly. We're glad to have met your expectations!

Sears Home Services on 1719284413791

June 25, 2024
Overall rating

Donna M,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1719294495925

June 21, 2024
Overall rating

Paul was the 3rd repair technician the warranty sent out, he was knowledgeable and kind and even squeezed us in when the home office told us a week out. Great customer service!

Jaime F,

Customer service response - Thank you for acknowledging Paul's expertise and dedication to customer service. We're thrilled he could assist you promptly and appreciate your positive feedback!

Sears Home Services on 1718967111952

June 21, 2024
Overall rating

Paul was beyond excellent. He found the issue and more importantly had the parts on his truck to fix it. I did not ask how long he has been with A&E but I could tell his passion for making sure the job gets done ASAP. I would highly recommend Paul as a tech

Steven P,

Customer service response - Thank you for sharing your positive experience with Paul! We're thrilled to hear his passion and efficiency met your needs.

Sears Home Services on 1718967516879

June 13, 2024
Overall rating

Paul was amazing! Thanks again!!

Heather K,

Customer service response - We're delighted to hear that Paul provided exceptional service! Thank you for choosing us and taking the time to share your positive experience.

Sears Home Services on 1718337557354

June 13, 2024
Overall rating

Gene C,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718330428726

June 11, 2024
Overall rating

Timely, professional, efficient. All good! My dryer is back!

lori O,

Customer service response - Thank you for your positive review! We're glad to hear your dryer is working again and that you were satisfied with our service.

Sears Home Services on 1718156808639

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