1500 S Willow St Reviews

Read reviews from customers who used our services at 1500 S Willow St


Total reviews

221


Average Rating

4.6/5

March 12, 2024
Overall rating

Technician was great. The company has the worst communication ever!

Benita L,

Customer service response - I'm delighted to hear you had a great experience with our technician, but I'm sorry to hear about our communication issues. Thank you for bringing this to our attention, we'll work on improving our communication.

Sears Home Services on 1710298336765

March 12, 2024
Overall rating

Paul was great. He answered all of our questions, addressed all of our concerns. Very professional, and very knowledgeable.

Jennifer R,

Customer service response - We're humbled to hear that Paul impressed you with his professionalism and knowledge! We greatly appreciate your kind words and will certainly share it with Paul.

Sears Home Services on 1710205175994

February 02, 2024
Overall rating

Easy to work with. Very knowledgeable. Kept me informed with regards to all issues. I would highly recommend him!

Thomas H,

Customer service response - Thank you for taking the time to leave us a review. We appreciate your kind words and recommendation.

Sears Home Services on 1706913425096

February 02, 2024
Overall rating

Patrick was great. Identified the issue and had it all fixed up within a half hour.

Adam E,

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Patrick was able to identify and fix the issue efficiently. We appreciate your feedback.

Sears Home Services on 1706913973805

January 17, 2024
Overall rating

Kathleen H,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1705594821273

January 11, 2024
Overall rating

Very friendly and knew what he was doing and got the job done. I would highly recommend them for repairs

Judy W,

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that you had a positive experience with our service.

Sears Home Services on 1705036022212

January 26, 2024
Overall rating

Lisa B,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1706252001270

February 09, 2024
Overall rating

The technician was excellent. He took the extra time and effort to make sure that I had my stove for Christmas and then he would fix the 2 burners a few days later after the parts came in.

Debbie G,

Customer service response - Thank you for taking the time to leave a review. We're glad to hear that our technician provided excellent service and went the extra mile to ensure you had your stove for Christmas. We apologize for any inconvenience caused by the delay in fixing the burners, but we appreciate your understanding while we waited for the parts to come in. Thank you again for your feedback.

Sears Home Services on 1707460365090

February 07, 2024
Overall rating

Bright, fast, exceptionally fast

Dionis E,

Customer service response - Thank you for taking the time to leave a review for our sears appliance repair. We appreciate your positive feedback and are glad to hear that you found our service bright and exceptionally fast.

Sears Home Services on 1707364627795

February 07, 2024
Overall rating

Quick fix. Service man really knows his stuff

William M,

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our service technician was knowledgeable and able to provide a quick fix for your appliance.

Sears Home Services on 1707365832965

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