1500 S Willow St Reviews
Read reviews from customers who used our services at 1500 S Willow St
Total reviews
221
Average Rating
4.6/5
He fixed it. Only negative was dirty boots left a small mess near the appliance. Maybe use booties.
Joanne O,
Customer service response - Thank you for your feedback, Joanne! We're happy to hear the issue was fixed, and we apologize for the mess. We will remind our technicians to use booties in the future.
Sears Home Services on 1762390809045
victoria T,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1754365204972
After A month and a half (6/4 to 7/15) waiting to get the refrigerator fixed it was finally completed today. It has been frustrating to get the service and technician out here in a timely manner, and just hope that the issue has been completed as of today.
Jim L,
Customer service response - Thank you for your feedback, Jim! We're sorry for the delay in getting your refrigerator fixed and understand your frustration. Please contact us directly if you need further assistance.
Sears Home Services on 1752716809272
Mark W,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1729575510640
Keith J,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1721276484315
Our technician was right on time and diagnosed the problem as well as going above to make sure we understood what the problem was and why it happened
rebecca N,
Customer service response - We're happy to hear that our technician exceeded your expectations with his timing and explanation of the problem. Thank you for choosing us for your appliance repair needs.
Sears Home Services on 1710205425872
Excellent advice. Prompt, clean efficient.
Brian C,
Customer service response - Thank you for your positive review! We are glad to hear that you found our advice excellent and that our service was prompt, clean, and efficient. We appreciate your feedback!
Sears Home Services on 1707929813231
Dorothy C,
Quickly assessed issues and generated estimate for work. Communication could have been better for expected arrival time.
Jim S,
The technician was prompt in the arrival time and repair time. Issue was fixed. The only complaint I have is the technician left large amounts of dryer lint all around the machine. Otherwise, I was satisfied with the service.
Amy W,