1500 S Willow St Reviews

Read reviews from customers who used our services at 1500 S Willow St


Total reviews

221


Average Rating

4.6/5

September 11, 2025
Overall rating

Ruben was fantastic and it's apparent he loves what he does, I will refer him to friends if they need someone!!!!

Rick G,

Customer service response - Thank you for your feedback, Rick! We're happy to hear that Ruben's passion for his work was evident and that you would refer him to others.

Sears Home Services on 1757642994055

August 18, 2025
Overall rating

Was polite and knowledgeable!! Notified when on way and did his work in a timely fashion!

Carla S,

Customer service response - Thank you for your feedback, Carla! We're happy to hear that our technician was polite, knowledgeable, and efficient during your service.

Sears Home Services on 1755570742861

August 14, 2025
Overall rating

Philip was awesome. Knowledgeable, professional. Gave multiple avenues of fixing our appliance. Thank you sir!

Daniel C,

Customer service response - Thank you for your feedback, Daniel! We're happy to hear that Philip was knowledgeable and professional, providing you with multiple solutions for your appliance.

Sears Home Services on 1755214731681

August 12, 2025
Overall rating

Was very happy he has parts on hand to fix

les J,

Customer service response - Thank you for your feedback, Les! We're happy to hear that our technician had the necessary parts on hand to complete the repair.

Sears Home Services on 1755042910881

September 20, 2025
Overall rating

Good work

Lionel A,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1755044267774

August 10, 2025
Overall rating

Tech was awesome, very knowledgable, wasted no time, very nice. I’ll take all of his advice moving forward and if/when I book again, I would prefer for him to be my tech.

Tony R,

Customer service response - Thank you for your feedback, Tony! We're happy to hear that our tech was knowledgeable and efficient. We look forward to serving you again in the future.

Sears Home Services on 1754879032474

August 01, 2025
Overall rating

Mark is a very knowledgeable technician. The AI customer service aspect is incredibly frustrating and frankly inadequate.

Janet A,

Customer service response - Thank you for your feedback, Janet! We're happy to hear that Mark was knowledgeable, but we're sorry for the frustration with our AI customer service. Please contact us directly if you need further assistance.

Sears Home Services on 1754008918399

July 17, 2025
Overall rating

Marc was great l

Jack O,

Customer service response - Thank you for your feedback, Jack! We're happy to hear that Marc was great during your service.

Sears Home Services on 1752807675573

July 17, 2025
Overall rating

Mark was very helpful in diagnosing and fixing our problem. Appreciate the quick and competent service, in the midst of his busy schedule for that day.

Joe S,

Customer service response - Thank you for your feedback, Joe! We're happy to hear that Mark provided helpful and competent service despite his busy schedule.

Sears Home Services on 1752807941594

July 16, 2025
Overall rating

He was very pleasant and personable. Explain everything he was doing in detail.

Khai N,

Customer service response - Thank you for your feedback, Khai! We're happy to hear our technician was pleasant, personable, and provided detailed explanations during the service.

Sears Home Services on 1752716809897

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