1500 S Willow St Reviews

Read reviews from customers who used our services at 1500 S Willow St


Total reviews

221


Average Rating

4.6/5

July 11, 2025
Overall rating

Ruben was great. Professional, courteous and friendly. He fixed my problem on my fridge. I can't recommend Sears Home Services though. 100% AI. Can't get through to a human. And the company never conveyed deteiled description of problem, which I gave to the them.

Russ M,

Customer service response - Thank you for your feedback, Russ! We're happy to hear Ruben was professional and courteous, but we're sorry for the communication issues you experienced. Please contact us directly so we can assist you further.

Sears Home Services on 1752194487078

July 07, 2025
Overall rating

Donald J,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1751871201345

June 26, 2025
Overall rating

Fast and cost effective. Truly a perfect experience.

Eric K,

Customer service response - Thank you for your feedback, Eric! We're happy to hear you had a fast and cost-effective experience with us.

Sears Home Services on 1750896630463

June 25, 2025
Overall rating

Mark has been great through this whole experience.

David C,

Customer service response - Thank you for your feedback, Davy! We're happy to hear that Mark has been great throughout your experience.

Sears Home Services on 1750834752290

June 19, 2025
Overall rating

ELAINE B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1750375730617

June 19, 2025
Overall rating

Mark was quick and very knowledgeable.

Doug A,

Customer service response - Thank you for your feedback, Doug! We're happy to hear that Mark provided quick and knowledgeable service.

Sears Home Services on 1750375524543

June 11, 2025
Overall rating

Professional, educated, patient and awesome!

Peggy A,

Customer service response - Thank you for your feedback, Peggy! We're happy to hear our technician was professional, educated, and patient during your service.

Sears Home Services on 1749601782282

June 10, 2025
Overall rating

Technician was prompt, knowledgeable, focused yet very pleasant and explained each step as he went along. Very, very grateful and pleased.

Peter,

Customer service response - Thank you for your feedback, Peter! We're happy to hear our technician was prompt, knowledgeable, and provided clear explanations throughout the service.

Sears Home Services on 1749513770213

June 10, 2025
Overall rating

Philip was polite, worked well until the job was completed, answered questions, and showed me what the problem and why the part need to be replaced.

Elizabeth C,

Customer service response - Thank you for your feedback, Elizabeth! We're happy to hear that Philip was polite, thorough, and informative during the repair.

Sears Home Services on 1749513914177

June 08, 2025
Overall rating

Kristen T,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1749436557583

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