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1500 S Willow St Reviews
Read reviews from customers who used our services at 1500 S Willow St
Total reviews
221
Average Rating
4.6/5
Philip was polite, worked well until the job was completed, answered questions, and showed me what the problem and why the part need to be replaced.
Elizabeth C,
Customer service response - Thank you for your feedback, Elizabeth! We're happy to hear that Philip was polite, thorough, and informative during the repair.
Sears Home Services on 1749513914177
Kristen T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1749436557583
Mark was excellent...great job and courteous..thanks again
Russell C,
Customer service response - Thank you for your feedback, Russell! We're happy to hear that Mark did an excellent job and was courteous.
Sears Home Services on 1749174016824
The gentleman was prompt and did a tuneup on our lawnmower told me that I didn’t need new blades, but I chose to get new ones anyway told me how I could save money on an air filter by buying it myself and just dropping it in which was nice. All in all was great
Marian R,
Customer service response - Thank you for your feedback, Marian! We're happy to hear our technician provided prompt service and helpful advice on maintaining your lawnmower.
Sears Home Services on 1748305123883
Jonny,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747272790705
Technician was prompt and very professional sharing great maintenance knowledge. I would definitely use the service again
Diana V,
Customer service response - Thank you for your feedback, Diana! We're happy to hear our technician was prompt and professional, and that you found the maintenance knowledge helpful.
Sears Home Services on 1746688283228
Got it right on the parts, fixed and working perfectly. Getting the parts took a month, this was before Tariffs and trade disruption, I could have shaved 2 weeks off the delay if I bought the part from Amazon. Sears customer service is abysmal, they shuffle you about using Samantha an AI bot that can't help you, it intercepts your calls so you can't speak to a human unless you use a different phone. When you do get thru the team in India is only slightly more helpful. Really a shame.
Paul S,
Customer service response - Thank you for your feedback, Paul! We're happy to hear the repair was successful, but we're sorry for the delays and communication issues you experienced. Please contact us directly so we can assist you further.
Sears Home Services on 1746496029265
Mandi L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1745882114069
Ruben was quick and courteous. Diagnosed the problem and gave us our best options.
Ocean M,
Customer service response - Thank you for your feedback! We're happy to hear that Ruben provided quick and courteous service while diagnosing the problem and offering the best options.
Sears Home Services on 1745883396659
Loren B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745363816380
