1500 S Willow St Reviews

Read reviews from customers who used our services at 1500 S Willow St


Total reviews

221


Average Rating

4.6/5

April 28, 2025
Overall rating

Mandi L,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1745882114069

April 28, 2025
Overall rating

Ruben was quick and courteous. Diagnosed the problem and gave us our best options.

Ocean M,

Customer service response - Thank you for your feedback! We're happy to hear that Ruben provided quick and courteous service while diagnosing the problem and offering the best options.

Sears Home Services on 1745883396659

April 22, 2025
Overall rating

Loren B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1745363816380

September 23, 2025
Overall rating

Quick repair no parts needed dirty orifice on the burner.

Michael C,

Customer service response - Thank you for your feedback, Michael! We're happy to hear our technicians have been excellent, but we're sorry for the scheduling and communication challenges you've faced. Please contact us directly so we can assist you further.

Sears Home Services on 1744941238426

April 15, 2025
Overall rating

Jonathan was polite, efficient and professional during both of his visits to our home!

Doug S,

Customer service response - Thank you for your feedback, Doug! We're pleased to hear that Jonathan provided polite, efficient, and professional service during his visits.

Sears Home Services on 1744761076887

April 16, 2025
Overall rating

Outstanding process with easy notifications and updates as to our technician’s arrival. All in very easy to do business with and a very solid job by our technician.

Brian M,

Customer service response - Thank you for your feedback, Brian! We're happy to hear you found our process easy and that our technician did a solid job.

Sears Home Services on 1744761853209

April 13, 2025
Overall rating

Nancy F,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1744592916271

April 04, 2025
Overall rating

Very helpful, would recommend Sears service. I was kept well informed about the arrival time, and they were able to diagnose the problem.

Yvonne S,

Customer service response - Thank you for your feedback, Yvonne! We're happy to hear you found our service helpful and well-communicated.

Sears Home Services on 1743726999199

April 03, 2025
Overall rating

Technician Mark was incredible as I had multiple issues with stove which was not communicated to him nor were the instructions provided by manufacturer. But didn’t stop him from fixing stove after researching online and using his many years of experience to troubleshoot your fix all of the problems. After waiting 4+ months to have stove fixed I realize how valuable and rare someone like Mark is … whatever your paying him it is not enough!!

Joel D,

Customer service response - Thank you for your feedback, Joel! We're thrilled to hear that Mark's expertise and dedication made a difference in resolving your stove issues.

Sears Home Services on 1743641720247

April 02, 2025
Overall rating

Fantastic experience, technician was very knowledgeable and knew exactly what the problem was and how to address it.

Luc-Henri L,

Customer service response - Thank you for your feedback, Luc-Henri! We're happy to hear our technician provided a knowledgeable and effective service.

Sears Home Services on 1743642057079

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