1500 S Willow St Reviews

Read reviews from customers who used our services at 1500 S Willow St


Total reviews

221


Average Rating

4.6/5

March 13, 2026
Overall rating

I had a great experience with the technician, Ruben. He explained everything as he was fixing the issue. Great job. All fixed.

Roger L,

Customer service response - Thank you for your feedback, Roger! We're happy to hear that Ruben provided a great experience and successfully fixed the issue.

Sears Home Services on 1773360777793

March 09, 2026
Overall rating

Bob was great to work with. He explained the fix in great detail and was professional and had excellent communications skills.

Mark B,

Customer service response - Thank you for your feedback, Mark! We're happy to hear that Bob was professional, communicative, and provided a detailed explanation of the fix.

Sears Home Services on 1773100128119

March 03, 2026
Overall rating

Mark was very thorough and professional

Valerie A,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1772496328717

March 01, 2026
Overall rating

Brent arrived on time. He quickly diagnosed the problem with my snowblower and made a temporary repair to get it running again. Brent was clear with his explanation and offered me several repair options. He did an excellent job and I will not hesitate to reach out to Sears Home Services if needed in the future.

Michael S,

Customer service response - Thank you for your feedback, Michael! We're happy to hear that Brent was punctual, clear in his explanations, and provided excellent service for your snowblower.

Sears Home Services on 1772419666126

March 01, 2026
Overall rating

Mark is a very competent repair technician!

Howard C,

Customer service response - Thank you for your feedback, Howard! We're happy to hear that Mark is a competent repair technician.

Sears Home Services on 1772419717651

February 25, 2026
Overall rating

My oven wouldn't get above 385. I called Sears Home Services for an appointment. Mark was great on communication, was professional, was able to come a day early, and knew what the issue was with the oven right away. He had the part in stock and was in and out in about 1 hour. Oven works great now. thank you!

Rob D,

Customer service response - Thank you for your feedback, Rob! We're happy to hear that Mark provided great communication, was professional, and quickly resolved the issue with your oven.

Sears Home Services on 1771980008022

February 17, 2026
Overall rating

Job well done , thank you !

william A,

Customer service response - Thank you for your feedback, William! We're happy to hear that the job was well done.

Sears Home Services on 1771288446615

January 29, 2026
Overall rating

Personable, knowledgeable, professional and provided helpful insight to prevent future problems. Much appreciated!

James M,

Customer service response - Thank you for your feedback, James! We're happy to hear that our technician was personable, knowledgeable, and provided helpful insights.

Sears Home Services on 1769746667772

January 25, 2026
Overall rating

Mark checked out my washer and ran through numerous cycles. He also checked some parts and said all was good. He was very personable

Carolyn S,

Customer service response - Thank you for your feedback, Carolyn! We're happy to hear that Mark was thorough and personable while checking your washer.

Sears Home Services on 1769394441746

January 19, 2026
Overall rating

Great service!

Lisa C,

Customer service response - Thank you for your feedback, Lisa! We're happy to hear that you received great service.

Sears Home Services on 1768880759164

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