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1500 S Willow St Reviews
Read reviews from customers who used our services at 1500 S Willow St
Total reviews
221
Average Rating
4.6/5
Paul is a amazing technician. He is my guy from now on.
Willie B,
Customer service response - Thank you for your kind words; we are thrilled to hear you've had a great experience with Paul. He looks forward to serving you again in the future.
Sears Home Services on 1718159773443
Paul was very informative about our broken appliance . Thank you for all your help!
Debra W,
Customer service response - We're delighted to hear Paul was able to assist you effectively with your appliance issue. Thank you for your positive feedback!
Sears Home Services on 1717137527960
Timely and thorough service. Technician was great...I only wished the people on the phone were as customer service oriented. This was the 3rd scheduled service...1st two appointments were mysteriously non existent. Waited all day both days. Thank goodness it worked out today.
Kim L,
Customer service response - Thank you for acknowledging our technician's great service, and I apologize for the confusion and inconvenience with your previous appointments. We appreciate your feedback and are working to improve our phone support.
Sears Home Services on 1716882801365
He did a great job getting the issue resolved. I really appreciate his professionalism.
Terri F,
Customer service response - Thank you for acknowledging the quality of our repair service and the professionalism of our technician. We're delighted we could resolve the issue for you.
Sears Home Services on 1716875869117
Ginny G,
Customer service response - Thank you so much for the fantastic 5-star rating, Ginny! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1716254806821
Very pleasant, completely job quickly and efficiently!
Sherry D,
Customer service response - Thank you for your kind review! We're thrilled you were satisfied with our efficient service.
Sears Home Services on 1711524368713
Paul L,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1710811141571
Technician was great. The company has the worst communication ever!
Benita L,
Customer service response - I'm delighted to hear you had a great experience with our technician, but I'm sorry to hear about our communication issues. Thank you for bringing this to our attention, we'll work on improving our communication.
Sears Home Services on 1710298336765
Paul was great. He answered all of our questions, addressed all of our concerns. Very professional, and very knowledgeable.
Jennifer R,
Customer service response - We're humbled to hear that Paul impressed you with his professionalism and knowledge! We greatly appreciate your kind words and will certainly share it with Paul.
Sears Home Services on 1710205175994
Easy to work with. Very knowledgeable. Kept me informed with regards to all issues. I would highly recommend him!
Thomas H,
Customer service response - Thank you for taking the time to leave us a review. We appreciate your kind words and recommendation.
Sears Home Services on 1706913425096
