1530 E Broad St Reviews

Read reviews from customers who used our services at 1530 E Broad St


Total reviews

185


Average Rating

4.4/5

July 15, 2026
Overall rating

Arrived timely. Completed repair

Jim F,

Customer service response - Thank you for your feedback, Jim! We're glad to hear the repair was completed in a timely manner.

Sears Home Services on 1784138294431

July 03, 2026
Overall rating

Matt was very nice and did a great job fixing my fridge.

Susan W,

Customer service response - Thank you for your feedback, Susan! We're glad to hear Matt was very nice and did a great job fixing your fridge.

Sears Home Services on 1783108172365

June 29, 2026
Overall rating

John from Sears did a great job he knows his stuff!

Wendy T,

Customer service response - Thank you for your feedback, Wendy! We're glad to hear John did a great job and was knowledgeable.

Sears Home Services on 1782764775978

June 24, 2026
Overall rating

wendy C,

Customer service response - Thank you for the amazing 5-star review, Wendy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782332758718

June 17, 2026
Overall rating

Sherri R,

Customer service response - Thank you for the amazing 5-star review, Sherri! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781724622040

June 16, 2026
Overall rating

Tim is very knowledgeable about all kinds of appliance repairs. He listens & does an excellent job!!

Michele F,

Customer service response - Thank you for your feedback, Michele! We're glad to hear Tim is knowledgeable and did an excellent job with your appliance repairs.

Sears Home Services on 1781652539926

June 26, 2026
Overall rating

On time and fixed the problem efficiently. He had to order parts. Came back today and was able to fix the machine.

Kay N,

Customer service response - Thank you for your feedback, Kay! We're glad to hear our service was timely and efficient in fixing the problem.

Sears Home Services on 1781644198478

June 15, 2026
Overall rating

Raymond K,

Customer service response - Thank you for the amazing 5-star review, Raymond! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781622779691

June 11, 2026
Overall rating

Matt was communicative and knew exactly what to do to get our problem solved. He was the 3rd tech we had during this process and by far, the most knowledgeable and capable. If I need service in the future, I will request him to be the tech. Side note: The AI system being used by Sears sucks. You can’t get a human on the phone which is frustrating. Sears needs to reconsider its full reliance on AI. This has nothing to do with the tech(s)!

Kimberly J,

Customer service response - Thank you for your feedback, Kimberly! We're glad to hear Matt was communicative and knowledgeable. We appreciate your input on the AI system and will pass it along for consideration.

Sears Home Services on 1781282428919

June 04, 2026
Overall rating

Thank you, tech wss great. So far so good.

Lucille N,

Customer service response - Thank you for your feedback, Lucille! We're glad to hear the tech was great and that everything is going well.

Sears Home Services on 1780672766382

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