1530 E Broad St Reviews
Showing most recent reviews from verified customers of Sears Home Services
monica G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 16, 2025
Steven H
Tim was very professional and knowledgeable in his trade. He went above and beyond to make sure my dryer was fixed correctly and in a timely manner. He also made sure to show and explain to me what he was doing, how he tested for issues, and what he was going to need to fix my issue. I really appreciate him taking the extra time to explain to me the process. It really shows his dedication and his experience to his craft along with the pride he takes in doing his job correctly and the professionalism he has for it.
Customer service response - Thank you for your review, Steven! We're glad to hear that Tim was professional and knowledgeable, and that he took the time to explain the process and ensure your dryer was fixed correctly.
Sears Home Services on July 13, 2025
Thomas D
Technician did a quick and thorough job
Customer service response - Thank you for your review, Thomas! We're glad to hear that our technician did a quick and thorough job.
Sears Home Services on July 09, 2025
Steve (
Extremely nice, wanted me to have the best experience. Gave information for me to make the best decision.
Customer service response - Thank you for your review, Steve! We're glad to hear that our service was helpful and provided you with the information needed to make the best decision.
Sears Home Services on July 08, 2025
D P
Very knowledgeable and helpful.
Customer service response - Thank you for your review! We're glad to hear that our service was knowledgeable and helpful.
Sears Home Services on July 02, 2025
Hannah
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 22, 2025
Gina S
Booked online for next day appointment. Got a call from Timothy about 2 hours before arrival and an email when he was his way! Had the part I need in his truck. One visit and done! Thanks Timothy!!
Customer service response - Thank you for your review, Gina! We're glad to hear that Timothy was able to provide prompt service and had the necessary part for a quick fix.
Sears Home Services on June 22, 2025
Donald H
Technician reconnected the seal & let the unit run for awhile w/ no leakage evident.
Customer service response - Thank you for your review, Donald! We're glad to hear that our technician successfully reconnected the seal and ensured there were no leaks.
Sears Home Services on June 19, 2025
Brenda C
Our repairman was professional and quick to find solution to our problem...He saved the day!! THANK YOU, THANK YOU, THANK YOU...Finally fixed!!!
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 02, 2025
Samuel T
Bryan is the man. This is the 2nd time we've crossed paths and he always gets my old dishwasher back on track. Thanks, Bryan!
Customer service response - Thank you for your review, Samuel! We're glad to hear that Bryan has been able to get your dishwasher back on track again.
Sears Home Services on June 01, 2025
