1530 E Broad St Reviews

Read reviews from customers who used our services at 1530 E Broad St


Total reviews

195


Average Rating

4.4/5

September 07, 2026
Overall rating

Lisa D,

Customer service response - Thank you for the amazing 5-star review, Lisa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788811868795

August 14, 2026
Overall rating

Richard P,

Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786737290266

August 13, 2026
Overall rating

Bill S,

Customer service response - Thank you for the amazing 5-star review, Bill! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786724930773

August 06, 2026
Overall rating

Tim was the best ..He stayed on it . He was knowable

Michele D,

Customer service response - Thank you for your feedback, Michele! We're glad to hear Tim was knowledgeable and persistent.

Sears Home Services on 1786066221512

August 06, 2026
Overall rating

Juanita H,

Customer service response - Thank you for the amazing 5-star review, Juanita! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786045097209

August 04, 2026
Overall rating

Daniel was very professional

William B,

Customer service response - Thank you for your feedback, William! We're glad to hear Daniel was very professional.

Sears Home Services on 1785803315396

August 03, 2026
Overall rating

Excellent job

Brett F,

Customer service response - Thank you for your feedback, Brett! We're glad to hear you found the service excellent.

Sears Home Services on 1785793544142

July 31, 2026
Overall rating

Polite, helpful, informative. Would highly recommend.

Ephraim S,

Customer service response - Thank you for your feedback, Ephraim! We're glad to hear you found the service polite, helpful, and informative.

Sears Home Services on 1785596717248

July 15, 2026
Overall rating

Arrived timely. Completed repair

Jim F,

Customer service response - Thank you for your feedback, Jim! We're glad to hear the repair was completed in a timely manner.

Sears Home Services on 1784138294431

July 03, 2026
Overall rating

Matt was very nice and did a great job fixing my fridge.

Susan W,

Customer service response - Thank you for your feedback, Susan! We're glad to hear Matt was very nice and did a great job fixing your fridge.

Sears Home Services on 1783108172365

June 29, 2026
Overall rating

John from Sears did a great job he knows his stuff!

Wendy T,

Customer service response - Thank you for your feedback, Wendy! We're glad to hear John did a great job and was knowledgeable.

Sears Home Services on 1782764775978

June 24, 2026
Overall rating

wendy C,

Customer service response - Thank you for the amazing 5-star review, Wendy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782332758718

June 17, 2026
Overall rating

Sherri R,

Customer service response - Thank you for the amazing 5-star review, Sherri! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781724622040

June 16, 2026
Overall rating

Tim is very knowledgeable about all kinds of appliance repairs. He listens & does an excellent job!!

Michele F,

Customer service response - Thank you for your feedback, Michele! We're glad to hear Tim is knowledgeable and did an excellent job with your appliance repairs.

Sears Home Services on 1781652539926

June 26, 2026
Overall rating

On time and fixed the problem efficiently. He had to order parts. Came back today and was able to fix the machine.

Kay N,

Customer service response - Thank you for your feedback, Kay! We're glad to hear our service was timely and efficient in fixing the problem.

Sears Home Services on 1781644198478

June 15, 2026
Overall rating

Raymond K,

Customer service response - Thank you for the amazing 5-star review, Raymond! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781622779691

June 11, 2026
Overall rating

Matt was communicative and knew exactly what to do to get our problem solved. He was the 3rd tech we had during this process and by far, the most knowledgeable and capable. If I need service in the future, I will request him to be the tech. Side note: The AI system being used by Sears sucks. You can’t get a human on the phone which is frustrating. Sears needs to reconsider its full reliance on AI. This has nothing to do with the tech(s)!

Kimberly J,

Customer service response - Thank you for your feedback, Kimberly! We're glad to hear Matt was communicative and knowledgeable. We appreciate your input on the AI system and will pass it along for consideration.

Sears Home Services on 1781282428919

June 04, 2026
Overall rating

Thank you, tech wss great. So far so good.

Lucille N,

Customer service response - Thank you for your feedback, Lucille! We're glad to hear the tech was great and that everything is going well.

Sears Home Services on 1780672766382

May 30, 2026
Overall rating

My service was great my technician very experienced and knowledgeable and kind. I definitely would recommend again.

Tameka R,

Customer service response - Thank you for your feedback, Tameka! We're glad to hear your technician was experienced, knowledgeable, and kind, and we appreciate your recommendation.

Sears Home Services on 1780119587293

May 29, 2026
Overall rating

My service technician Tim was very knowledgeable and expert at locating the issue and fast response I definitely would recommend him and Sears company again.

Tameka R,

Customer service response - Thank you for your feedback, Tameka! We're glad to hear Tim was knowledgeable and quick in locating the issue, and we appreciate your recommendation.

Sears Home Services on 1780093492272

June 09, 2026
Overall rating

Tim has always done such an awesome job for us repairing any of our appliances. He keeps the customer's needs first and foremost In his mind. He does a wonderful job explaining anything to the customer that will help them in operating their repaired appliance. Tim is a wonderful asset to the Sears warranty program.

Milly,

Customer service response - Thank you for the amazing 5-star review, Milly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779624871730

May 04, 2026
Overall rating

Scott N,

Customer service response - Thank you for the amazing 5-star review, Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777921456548

May 02, 2026
Overall rating

We found Timothy to be very knowledgeable about the dryer and the mechanics of it. Tim was kind, and went out of his way to help us. We would recommend him to everyone we know. By the way, we don’t know how much it cost because we had insurance to cover it. We would give Timothy a 5 star rating and above, if you had it!!

Robert C,

Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777661936962

April 30, 2026
Overall rating

David F,

April 28, 2026
Overall rating

Daniel was a polite, professional and knowledgeable service technician. He was able to identify and fix the issue quickly. Great job!

Michael O,

Customer service response - Thank you for your feedback, Michael! We're glad to hear Daniel was polite, professional, and efficient in resolving your issue.

Sears Home Services on 1777468820299

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