2515 Horner Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (144 reviews)

Tony P

July 07, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on July 07, 2025

Debra B

July 07, 2025

Tech was very friendly and explained what he was doing

Source: Google

Customer service response - Thank you for your 5-star review, Debra! We're happy to hear that our technician was friendly and informative.

Sears Home Services on July 07, 2025

Hans W

July 01, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on July 01, 2025

Dayan I

June 30, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 30, 2025

Joel C

July 01, 2025

Great experience with Sears Appliance Repair technician Suamys Yovanni. He was quick to diagnose and repair the issue. He was very professional and respectful of my home during the repair.

Source: Google

Customer service response - Thank you for your 5-star review, Joel! We're happy to hear that Suamys Yovanni provided a great experience and was professional and respectful during the repair.

Sears Home Services on June 30, 2025

Sharon J

July 01, 2025

Phil was very polite, explained what he wS doing. Generally helped us feel that he was taking good care of our appliances.

Source: Google

Customer service response - Thank you for your 5-star review, Sharon! We're happy to hear that Phil was polite and made you feel confident in the care of your appliances.

Sears Home Services on June 30, 2025

Eileen G

June 23, 2025

Did an excellent job, very knowledgeable, and courteous. Only problem is the name is Lewis Gregory. Its the name that is on the charge card, and the service order.I am also the one who met with technition.

Source: Google

Customer service response - Thank you for your 5-star review, Eileen! We're happy to hear that you found our service excellent, knowledgeable, and courteous.

Sears Home Services on June 22, 2025

Ashley B

June 19, 2025

Philip H was courteous, thorough, and efficient. He explained his findings in layman’s terms and took pictures to ensure I understood. Our dishwasher was repaired in no time

Source: Google

Customer service response - Thank you for your 5-star review, Ashley! We're happy to hear that Philip H was courteous and thorough, and that your dishwasher was repaired efficiently.

Sears Home Services on June 19, 2025

Susan B

June 15, 2025

Phil is professional, experienced and friendly. He was able to quickly diagnose my washing machine's problem, tell me exactly what was wrong, how old the machine was, and pronounce it dead.That's what I needed verification of before purchasing an new one. Also, I was able to get an appointment in one day! Perhaps it was luck of the draw, but with the other repair services I contacted, I would still be waiting 3-4 days! Thank you, Phil and thank you Sears Appliance Repair. I will certainly use this company for appliance repair in the future!

Source: Google

Customer service response - Thank you for your 5-star review, Susan! We're happy to hear that Phil provided professional and quick service, and we're glad we could assist you promptly.

Sears Home Services on June 15, 2025

Jonathan C

June 15, 2025

Phillip was cordial, professional, and very capable. Diagnosed the issues, order the parts, and repaired my dishwasher without need for repeated diagnosis . Great service !

Source: Google

Customer service response - Thank you for your 5-star review, Jonathan! We're happy to hear that Phillip provided great service and efficiently repaired your dishwasher.

Sears Home Services on June 15, 2025

Average Rating: 4.6/5 (144 reviews)