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2515 Horner Blvd Reviews
Read reviews from customers who used our services at 2515 Horner Blvd
Total reviews
247
Average Rating
4.6/5
Cedric was fantastic... took forever to receive parts... he had to come back 3 times because of it... sears needs to fix the parts issue
Kathy B,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear Cedric provided great service despite the parts delay, and we appreciate your patience.
Sears Home Services on 1788535906947
Timely, efficient repair!
Renee G,
Customer service response - Thank you for your feedback, Renee! We're glad to hear you were happy with the timely and efficient repair.
Sears Home Services on 1788216354343
The service provider knew what the problem was, ordered the needed parts, and installed them when they arrived. He was friendly, too, and removed the cardboard packaging when he left. An excellent repair experience.
Nancy V,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear the service provider was knowledgeable, friendly, and provided an excellent repair experience.
Sears Home Services on 1787954100859
Arthur J,
Customer service response - Thank you for the amazing 5-star review, Arthur! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787785779990
Debra L,
Customer service response - Thank you for the amazing 5-star review, Debra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787762390037
Phil did a great job getting our dryer back up and heating properly. We were his last service call of the day and he arrived after 6 pm when. Instead of rushing to get the job, he took his time, found the problem, ensure the unit was vacuumed clean, replaced the part and service checked the unit. Very professional and a nice man. He represents Sears Appliance Repair well. Recommend.
Tom A,
Customer service response - Thank you for your feedback, Tom! We're glad to hear Phil was professional, thorough, and took the time to ensure your dryer was properly repaired and serviced.
Sears Home Services on 1787654041185
Very knowledgeable and knew what parts were needed in timely matter to fix my washer. Greatly appreciated
kaye H,
Customer service response - Thank you for your feedback, Kaye! We're glad to hear the technician was knowledgeable and efficiently identified the parts needed to fix your washer.
Sears Home Services on 1786727679828
Willie was fabulous!! He went out of his way to make sure I had what I needed and help get me in touch with the right people to work with my warranty.
Kathleen J,
Customer service response - Thank you for your feedback, Kathleen! We're glad to hear Willie was fabulous and went out of his way to assist you with your warranty needs.
Sears Home Services on 1786715862682
Willie is the most kind and considered technician I’ve ever met. He needs a raise.
linda B,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786714080297
Ramiro was very professional and explained everything to me. I was happy to have his expertise and friendliness.
Kim S,
Very professional
George P,
Customer service response - Thank you for your feedback, George! We're glad to hear you found our service very professional.
Sears Home Services on 1786377060353
Tyler S. is a great technician. He is pleasant, professional and well versed in his craft. It was a timely repair and I have zero complaints.
Thelma P,
Customer service response - Thank you for the amazing 5-star review, Thelma! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786043607755
Philip was knowledgeable, efficient, and easy to talk to and explain the problem. It was a terrific experience!
Lawrence R,
Customer service response - Thank you for your feedback, Lawrence! We're glad to hear Philip was knowledgeable, efficient, and made your experience terrific.
Sears Home Services on 1785596171594
Service rep was well versed, friendly, and informative. : )
Sprtsci,
Customer service response - Thank you for your feedback! We're glad to hear our service rep was well-versed, friendly, and informative.
Sears Home Services on 1785270667046
The technician was very professional patient and a job was well done.
patt5120,
Customer service response - Thank you for your feedback! We're glad to hear the technician was professional, patient, and did a great job.
Sears Home Services on 1784762583278
Donald G,
Customer service response - Thank you for the amazing 5-star review, Donald! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783372506190
Rezkiz,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781093910980
Outstanding Performance and service!!
Samuel M,
Customer service response - Thank you for your feedback, Samuel! We're glad to hear you received outstanding performance and service.
Sears Home Services on 1781047377081
Our tecnician was knowledgable and polite. He got our AC back running quickly.
Amy S,
Customer service response - Thank you for your feedback, Amy! We're glad to hear the technician was knowledgeable and polite, and that your AC was quickly repaired.
Sears Home Services on 1780090114120
Phil was knowledgeable and respectful, my washer issue was resolved in a timely manner.
Kenneth S,
Customer service response - Thank you for your feedback, Kenneth! We're glad to hear Phil was knowledgeable and respectful, and that your washer issue was resolved promptly.
Sears Home Services on 1779631880046
Wonderful and professional repairman. Very thorough. Explained and showed me the issue and replaced it telling me step by step as to what he was doing.
Margaret T,
Customer service response - Thank you for your feedback, Margaret! We're glad to hear the repairman was wonderful, professional, and thorough in explaining the repair process.
Sears Home Services on 1779226315256
Denise C,
Customer service response - Thank you for the amazing 5-star review, Denise! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779214491683
Phil, was a wonderful representative for Sears.. He found the problem we were having, and addressed it. He is very neat & efficient. Would like to get Phil everytime with my appliance needs
Shirley C,
Customer service response - Thank you for your feedback, Shirley! We're glad to hear Phil was wonderful, neat, and efficient, and we'll do our best to have him assist you with future appliance needs.
Sears Home Services on 1778949676994
He was great very fast. Friendly & efficient. A pleasure to work with. No the prices from the company were crazy I will buy a new washing machine before I pay 450. For just a repair
Kathy O,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear the service was fast, friendly, and efficient, but sorry to hear about your concerns regarding the repair costs.
Sears Home Services on 1778764781838
Sherri A,
Customer service response - Thank you for the amazing 5-star review, Sherri! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778761850110
