11033 Carolina Place Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tony C
Very thorough job. Roger was great doing our washer dryer maintenance today.
Customer service response - Thank you for your 5-star review! We're delighted to hear that Roger provided a thorough maintenance service for your washer and dryer.
Sears Home Services on October 03, 2024
Ed V
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 30, 2024
H W
The technician performing the repair was excellent. Send him again as necessary. Your scheduling service and parts ordering and delivery need some serious attention. Call if you wish for details and suggestions.
Customer service response - Thank you for your feedback and 5-star rating! We're glad to hear about the excellent service from our technician and will work on improving our scheduling and parts processes.
Sears Home Services on September 25, 2024
Derek G
Service specialist was extremely professional and courteous. He was also very knowledgeable and quick to finish repairs
Customer service response - Thank you for your kind words and 5-star rating! We're delighted to hear about your positive experience with our professional and knowledgeable service specialist.
Sears Home Services on September 19, 2024
Beth T
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 15, 2024
Janet S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 12, 2024
Faye H
Grateful for Roger’s skills and spirit! Finally brought closure to a long awaited service!
Customer service response - Thank you for your kind words and for recognizing Roger's skills and dedication. We're delighted to have provided the service you needed!
Sears Home Services on September 11, 2024
Venice K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 02, 2024
pa T
He was timely truthfully focused on the job.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 22, 2024
Lois P
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on August 08, 2024
