Appointment Lookup
802-552-4364
1155 N Main St Ste 10 Reviews
Read reviews from customers who used our services at 1155 N Main St Ste 10
Total reviews
70
Average Rating
4.6/5
Knowledgeable of unit Explained problem Reviewed filters and how and when to change Thank you
Carol C,
Customer service response - Thank you for your feedback, Carol! We're glad to hear the technician was knowledgeable and provided helpful explanations about your unit and filters.
Sears Home Services on 1787669078562
Kathleen G,
Customer service response - Thank you for the amazing 5-star review, Kathleen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787582143473
Tim was quick and efficient. Helped me get back in service.
Pat H,
Customer service response - Thank you for your feedback, Pat! We're glad to hear Tim was quick and efficient in helping you get back in service.
Sears Home Services on 1786990732854
The only issue was the AI Scheduling. This process caused more time and delays. Better to have the schedule provided to techs the day before so the tech can actively modify, if needed. By doing this the customer is taken into consideration.
Tom,
Customer service response - Thank you for your feedback, Tom! We appreciate your input on the scheduling process and will consider it to improve our service.
Sears Home Services on 1786648176523
Steven L,
Customer service response - Thank you for the amazing 5-star review, Steven! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785264610969
Bryan was prompt, efficient and friendly.
Jonie J,
Customer service response - Thank you for your feedback, Jonie! We're glad to hear Bryan was prompt, efficient, and friendly.
Sears Home Services on 1784559994705
Wendy L,
Customer service response - Thank you for the amazing 5-star review, Wendy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783698494335
Our tech, Trever, was excellent. He was polite and very efficient. The entire process with sears was very good from start to finish.
Craig R,
Customer service response - Thank you for your feedback, Craig! We're glad to hear Trever was excellent, polite, and efficient, and that you had a positive experience with us from start to finish.
Sears Home Services on 1781232670131
Amber W,
Customer service response - We apologize for the trouble you've faced, Amber. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1781051443763
I was was quick and very efficient and diagnosed the problem right away.
Nancy R,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear you found the service quick and efficient with a prompt diagnosis.
Sears Home Services on 1780426845918
I had serious come out last year for the same problem the tech never pulled the refrigerator out of the from the wall never looked at any parts all he did was open the freezer door and only took a hair dryer thawed it out said it was fixed. Never replace the part or anything however when the invoice come in it said he did replace the part and everything was running good he lied out his butt the problem continued couldn't get anyone to come back and fix it right without having to pay for it all over again it's been about a year now I had to pay for it again to get it fixed right but the guy that came out this time took his time found what was wrong fixed it replaced the parts cleaned it out and left this one did a good job the first guy didn't do crap.
Linda G,
Customer service response - Thank you for your feedback, Linda! We're sorry to hear about your previous experience, but glad the recent technician took the time to fix the issue properly.
Sears Home Services on 1778803447452
Natalie B,
Customer service response - Thank you for the amazing 5-star review, Natalie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778282735879
Professional yet friendly. Good communication, timely and knowledgeable.
Amy B,
Customer service response - Thank you for your feedback, Amy! We're glad to hear the technician was professional, friendly, and knowledgeable with good communication.
Sears Home Services on 1777488606089
Ruth W,
Customer service response - Thank you for the amazing 5-star review, Ruth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777414069692
Excellent service and knowledge on this machine. Excellent communication from them and from the company itself. Ordered part from the house and sent it next day Fex Ex. From start to finish a great experience . Wish they had a refrigerator magnet to put on my unit to keep reminding me who to call on future needs.
Dwayne J,
Customer service response - Thank you for your feedback, Dwayne! We're glad to hear you had an excellent experience with our service and communication, and we'll consider your suggestion about the refrigerator magnet.
Sears Home Services on 1776873231742
Doug G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1773015906318
Nicolas has been here before, we really like him, a very friendly guy.. the washing machine had too many things wrong w it to repair so Lowes is going to relace it
Billy W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772670429194
Michelle E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772156107462
Barbara D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771459370229
Brian R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767144255338
Carol C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766371761738
Tim was our repairman and he went above and beyond to fix our dryer.
Jerusha M,
Customer service response - Thank you for your review, Jerusha! We're glad to hear that Tim went above and beyond to fix your dryer.
Sears Home Services on 1763429547508
Trevor was very knowledgeable and professional. He diagnosed the issue and gave me my options. The service call charge was a little high which can be applied to any repair, unfortunately, SEARS charges wayyy too much for parts & service. Thanks Trevor
Lynda H,
Customer service response - Thank you for your review, Lynda! We're glad to hear Trevor was knowledgeable and professional in diagnosing the issue and providing options.
Sears Home Services on 1760927607147
Efficient ,honest clean up mess
Connie M,
Customer service response - Thank you for your review, Connie! We're glad to hear our service was efficient, honest, and tidy.
Sears Home Services on 1759111912810
Very kind technician
Hannah H,
Customer service response - Thank you for your review, Hannah! We're glad to hear our technician was very kind.
Sears Home Services on 1758502534917
