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1940 US Highway 70 SE Reviews
Read reviews from customers who used our services at 1940 US Highway 70 SE
Total reviews
149
Average Rating
4.5/5
Technician was friendly, informative, and professional
Wes C,
Customer service response - Thank you for your positive feedback, Wes! We're glad to hear our technician was friendly, informative, and professional.
Sears Home Services on 1745452842502
The tech was well knowledgeable about my situation and remedied the problem
Joe O,
Customer service response - Thank you for your positive feedback, Joe! We're glad to hear that our technician was knowledgeable and able to resolve your issue.
Sears Home Services on 1745193902465
Lenora L,
Customer service response - Hi Lenora, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1744942293712
Brandon L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744856734703
Marie C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1744155334494
David S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1742734326566
Very courteous and professional. Called before to give arrival time and came prepared. Would definitely recommend.
Jen G,
Customer service response - Thank you for your positive feedback, Jen and Jon! We're glad to hear our technician was courteous, professional, and well-prepared. We appreciate your recommendation.
Sears Home Services on 1742345813534
Timothy did exactly what the other techs should have done. I feel sorry for anyone who buys the warranty. I've been with sears over 40 years. The other techs don't show up or half way do the job. Taken my business else where.
Beverly M,
Customer service response - Thank you for your feedback, Beverly. We're glad Timothy provided the service you expected, but we're sorry to hear about your past experiences. We appreciate your loyalty and will work to improve our service.
Sears Home Services on 1742253506596
Very nice. Was very fast
Janelle H,
Customer service response - Thank you for your positive feedback, Janelle! We're glad to hear you had a quick and pleasant experience with our service.
Sears Home Services on 1742180867348
I gave 5 stars only because the repairman that showed up was fantastic! I would give only 2 or 3 stars for the first agent I spoke with when I purchased the protection plan. Not only did he get the email address wrong even after I spelled it out (and used common names for the alphabet letters) - he put down the completely wrong last name. I placed 5 phone calls today to get this set up and it's still wrong. The name on the account is Jace Jordan - not Jace Harwell. I was told on my 5th phone call that it showed Jace Jordan, but the survey says Jace Harwell and so did the payment receipt for the repair work. Can someone please fix this?
Tammy J,
Customer service response - Thank you for your feedback, Tammy! We're glad to hear the repairman provided excellent service, but we apologize for the issues with your account details. Please contact us directly so we can resolve this for you.
Sears Home Services on 1741916325142
