332 Customer Reviews

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SERVICES AVAILABLE IN Hickory
Are you looking for home services in Hickory? We've got you covered! Whether you need appliance repair, heating and air conditioning service, or carpet cleaning, we have experts in your area.
Schedule your repair service appointment today!
Here's what one of our technicians says about working for Sears Home Services:
As a local technician here in Hickory, North Carolina, I've spent over 15 years fixing everything from fridges to washing machines. I love being part of this community, where folks trust me to get their appliances back in shape. It's always rewarding to see the relief on a customer's face when their trusty appliance is up and running again. If you're ever in need of home appliance repair near me, remember we're just around the corner, ready to help. Whether it's a quick fix or a more complex issue, we're committed to delivering the best service possible.
LOCATIONS NEAR HICKORY
FIVE STAR SERVICE
With more than 500k 5-Star Reviews, you don't have to take our word for it.
Excellent!
Very nice young man. Diagnosed the problem very quickly and was able to fix it immediately. Very efficient. Makes your company look great!
Christopher E, Morganton, NC
June 15, 2026
timothy was friendly and a great serviceman.
he repaired my washer, was experienced and knowledgeable. he called with a time he would arrive and he was right on time.
Carolyn C, Hiddenite, NC
June 10, 2026
Awesome Technician
Bryan came and had my dryer repaired in no time. Also gave me some very useful tips that I wasn't aware of Thank you Great service
Rich_linda J, Hickory, NC
June 04, 2026
Technician. I
Tim was polite and engaging, and replaced the small piece of plastic that had broken at the lock. As Brian had initially suggested, this took approximately 5 minutes after getting the broken pieces of plastic removed. We were not told that the part would be delivered to us. It was found by accident on our front porch!! I don't think Tim knew it would be delivered to us either! We were also very frustrated that our service date was changed every day the technician was to come, AND NOT BEING ABLE TO TALK TO A REAL PERSON WAS EXTREMELY FRUSTRATING! Dealing with AI is simply NOT ACCEPTABLE when the customer is being put off, like we were for 5 days. Every day someone was to come, we were rescheduled for the next day!!Any decent company should have a real Customer Relations Representative when problems arise like this. I would never recommend this company for problems related to appliances and, in the future when we have any issue, if we don't get immediate service, we will cancel our contract with you immediately!
John B, Valdese, NC
May 30, 2026
Customer
Matt was friendly and answered my questions and promt to the appointment.
Glenda J, Hudson, NC
May 27, 2026
Washer
Tech very professional and service excellent.Explained work order and what he did.
Charles O, Bostic, NC
May 27, 2026
Excellent service and knowledgeable technician - Tim
Tim was a wealth of knowledge and explained everything and took excellent care of me. Super nice guy and easy to talk to. Really helped me out.
Steven S, Morganton, NC
May 23, 2026
Fixed our dryer
Excellent service. Excellent communication. Would absolutely use service again. Thank you
Michael B, Newton, NC
May 22, 2026
Sears home service
I can't see nothing. You need to do better because Timothy was awesome. Very well mannered very respectful. Speak very well.
Diane T, Lenoir, NC
May 18, 2026
Washer repair
Very friendly and explained what was needed. Kept us posted on arrival time.
Tabor B, Jefferson, NC
May 16, 2026
