1940 US Highway 70 SE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Janelle H
Very nice. Was very fast
Customer service response - Thank you for your positive feedback, Janelle! We're glad to hear you had a quick and pleasant experience with our service.
Sears Home Services on March 16, 2025
Tammy J
I gave 5 stars only because the repairman that showed up was fantastic! I would give only 2 or 3 stars for the first agent I spoke with when I purchased the protection plan. Not only did he get the email address wrong even after I spelled it out (and used common names for the alphabet letters) - he put down the completely wrong last name. I placed 5 phone calls today to get this set up and it's still wrong. The name on the account is Jace Jordan - not Jace Harwell. I was told on my 5th phone call that it showed Jace Jordan, but the survey says Jace Harwell and so did the payment receipt for the repair work. Can someone please fix this?
Customer service response - Thank you for your feedback, Tammy! We're glad to hear the repairman provided excellent service, but we apologize for the issues with your account details. Please contact us directly so we can resolve this for you.
Sears Home Services on March 13, 2025
Thelma E
Very mannerable. A good representation for Sears.
Customer service response - Thank you for your positive feedback, Thelma! We're delighted to hear that our technician was a good representation for Sears.
Sears Home Services on January 21, 2025
Patricia G
Very knowledgeable and professional. I would recommend to anyone I know.
Customer service response - Thank you for your positive feedback, Patricia! We're delighted to hear you found our service knowledgeable and professional, and we appreciate your recommendation.
Sears Home Services on January 12, 2025
Kate C
Excellent. Timely, courteous anx professional.
Customer service response - Thank you for your positive feedback, Kate! We're delighted to hear you had an excellent experience with our timely and courteous service.
Sears Home Services on December 25, 2024
E H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
John S
He was very pleasant and very knowledgeable about the issues with my washing machine. A asset to your company
Customer service response - Thank you for your positive feedback, John! We're delighted to hear that our technician's pleasant demeanor and knowledge were valuable to you.
Sears Home Services on November 26, 2024
Margie S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 16, 2024
Robert L
Great service technician. Prompt scheduling and great outcome.
Customer service response - Thank you for your positive feedback, Robert! We're delighted to hear you had a great experience with our service technician and scheduling.
Sears Home Services on November 10, 2024
John P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 06, 2024
