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1940 US Highway 70 SE Reviews
Read reviews from customers who used our services at 1940 US Highway 70 SE
Total reviews
149
Average Rating
4.5/5
melissa T,
Shital P,
Mary J,
Kevin is the best! Very attentive and thorough in his work. He's very personable and engaging in conversations.
MCM T,
Rocket A,
The tech Brian was good, but the spamming texts, emails and phone calls is the worse. I wouldn't use them again because of the multiple texts and emails per day
Doug K,
Customer service response - Thank you for your feedback, Doug. We're glad to hear Brian was good, and we apologize for the excessive communications; we appreciate your input.
Sears Home Services on 1782400629015
Tim did a fantastic job. The computer? AI IS HORRIBLE. It took 5 c alls to straighten out that the part was shipped to me. Most of your oversea employees cannot speak properly and most do not know how to update orders. The last employee i talked to was able to fix the problem... AI canceled 5 appointments. You need to do better.
Sue S,
Customer service response - Thank you for your feedback, Sue. We're happy to hear Tim did a great job, but we apologize for the issues you faced with our system and support. Please contact us directly if you need further assistance.
Sears Home Services on 1759801381772
karla W,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1752111087938
Matt was polite, knowledgeable and informative about our refrigerator repair.
Dominie M,
Customer service response - Thank you for your positive feedback, Dominie! We're glad to hear Matt was polite, knowledgeable, and informative during your refrigerator repair.
Sears Home Services on 1751251291415
The technician, Timothy, who came to install the microwave part was awesome, as always. However, getting the part took an extremely long time (maybe a couple of months), even though the original technician said the part was available.
TL W,
Customer service response - Thank you for your feedback. We're glad to hear Timothy provided excellent service, but we apologize for the delay in receiving the part. Your patience is appreciated, and we'll work to improve this aspect of our service.
Sears Home Services on 1725765551566
