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802-552-4364
3200 W Friendly Ave Reviews
Read reviews from customers who used our services at 3200 W Friendly Ave
Total reviews
897
Average Rating
4.4/5
Robert fixed problem, happened again
Steven G,
Customer service response - Thank you for your feedback, Steven! We're glad Robert was able to fix the problem, and we recommend contacting us directly if it happens again.
Sears Home Services on 1781280037457
The original call for service was placed on 05/26/26 and Brandon came to repair the dishwasher on 0527. He said the drain pump needed to be replaced. The part was ordered and arrived at our home on Thursday, 0528. Brandon said he would be back on Friday, 0529 to repair it. We received multiple emails saying the appointments would be delayed. I tried to contact a person to discuss why this was happening and was unable to talk to a person, only the automated answering service. Evidently Brandon didn't know the real problem; it was a blocked pipe leading into/from the garbage disposal, not a PUMP. Very dissatisfied with Brandon's evaluation of the problem. Drew came today and discovered a blocked pipe, cleaned it out and fixed the problem. However, we waited almost two weeks with water standing in the bottom of the dishwasher which was very "stinky" to say the least. If we require further home service repairs, please send a competent person to fix the problem.
DOLORES M,
Customer service response - We're sorry to hear about the inconvenience, Dolores. We're glad Drew was able to resolve the issue, and we'll ensure your feedback is addressed to improve our service.
Sears Home Services on 1781207572964
Very knowledgeable. Quick repair.
Carla V,
Customer service response - Thank you for your feedback, Carla! We're glad to hear you found the service knowledgeable and the repair quick.
Sears Home Services on 1781102695092
Our service technician was definitely a specialist and very knowledgeable. He was very professional and went above and beyond!
Katy E,
Customer service response - Thank you for your feedback, Katy! We're glad to hear our technician was knowledgeable, professional, and went above and beyond.
Sears Home Services on 1780947003545
Flavio M,
Customer service response - Thank you for the amazing 5-star review, Flavio! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780696205717
Very prompt and friendly service. Repairs completed quickly
Martha C,
Customer service response - Thank you for your feedback, Martha! We're glad to hear you received prompt and friendly service, and that the repairs were completed quickly.
Sears Home Services on 1780607180807
Technician confirmed dishwasher needed repair, provided estimate, and made recommendation. The service was quick, and courteous, but I declined the quote for repair as it was too expensive.
Scott N,
Customer service response - Thank you for your feedback, Scott! We're glad to hear the technician provided quick and courteous service, even though you declined the repair quote.
Sears Home Services on 1779984675125
Drew brought positive energy, comfortable conversation and his expertise in fixing our appliance. He checked everything before he left, talked respectfully with us, gave expert advise and ultimately resolved our concerns and some. Thank you!
Delaney T,
Customer service response - Thank you for your feedback, Delaney! We're glad to hear Drew brought positive energy, expertise, and respectful communication while resolving your concerns.
Sears Home Services on 1779541349080
Michelle T,
Customer service response - Thank you for the amazing 5-star review, Michelle! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779372469903
The tech was a great guy. Professional, polite, had great attention to detail, and very skilled.
Patrick,
Customer service response - Thank you for your feedback, Patrick! We're glad to hear the tech was professional, polite, and skilled with great attention to detail.
Sears Home Services on 1779306930481
