3200 W Friendly Ave Reviews

Read reviews from customers who used our services at 3200 W Friendly Ave


Total reviews

939


Average Rating

4.4/5

September 11, 2025
Overall rating

Drew is very professional and knowledgeable. I appreciate having a skilled service person to solve problems!! Drew deserves recognition for his hard work and skills!!!

Donna W,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1755659687274

August 18, 2025
Overall rating

Rachel V,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1755571491791

June 30, 2026
Overall rating

Drew returned to complete the installation attempted by the previous technician. He replaced the diverter valve and reassembled the dishwasher since the previous technician had taken it apart in search of a way to install the diverter and left it partially disassembled. I can't say enough good about Drew. He saved the Sears warrantee from losing a customer as this dishwasher has been out of commission since late May due to multiple problems in the process of ordering and communicating with customers.

Deane W,

Customer service response - Thank you for your positive feedback, Deane! We're glad to hear our team arrived on time and shared great information about your refrigerator.

Sears Home Services on 1755460901865

August 17, 2025
Overall rating

He did a great job.

D&D T,

Customer service response - Thank you for your positive feedback! We're glad to hear our technician did a great job.

Sears Home Services on 1755461347529

August 14, 2025
Overall rating

Great advice and excellent product knowledge

Melissa E,

Customer service response - Thank you for your positive feedback, Melissa! We're glad to hear our team provided great advice and demonstrated excellent product knowledge.

Sears Home Services on 1755131201216

August 12, 2025
Overall rating

Diagnosed issue and presented solution.

Clyde R,

Customer service response - Thank you for your positive feedback, Clyde! We're glad to hear our team diagnosed the issue and presented a solution.

Sears Home Services on 1755042905275

August 13, 2025
Overall rating

The technician was very astute and immediately identified the issue. Unfortunately, the problem was caused by parts being left off of the replacement door during our last Sears Home Services repair. We weren’t aware that the parts were left off until now. I’m including a photo of the new parts after they were installed.

Joe M,

Customer service response - Thank you for your positive feedback, Joe! We're glad to hear our technician was astute in identifying the issue and resolving it with the new parts.

Sears Home Services on 1755044071010

August 04, 2025
Overall rating

Explain the problem n helpful suggestions

Thomas O,

Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear our team explained the problem and provided helpful suggestions.

Sears Home Services on 1754364751564

August 04, 2025
Overall rating

Very helpful

Tim S,

Customer service response - Thank you for your positive feedback, Tim! We're glad to hear our team was very helpful.

Sears Home Services on 1754364959294

August 03, 2025
Overall rating

Roy was excellent !! He was kind, professional and answered all my questions. He also thoroughly explained what happened and how to correct it, if it happens again

Diane B,

Customer service response - Thank you for your positive feedback, Diane! We're glad to hear Roy was excellent, kind, and provided thorough explanations to your questions.

Sears Home Services on 1754279398271

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