3200 W Friendly Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dorothy V
Repair was outside of the confirmed window which was 1-5. He arrived at 6:06. I had to pay someone to stay there during window and then the extra hour. This was incredibly inconvenient and my $100.00 deductible should be waived.
Customer service response - We're truly sorry for the inconvenience caused by our late arrival. We appreciate your feedback and will look into your concern regarding the deductible.
Sears Home Services on July 17, 2024
Carol M
James provided excellent service!
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your great experience with James.
Sears Home Services on July 15, 2024
Rachel P
Customer service response - A big thank you, Rachel, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 15, 2024
Jonathan C
Very attentive and courteous
Customer service response - Thank you for recognizing our attentiveness and courtesy. We're glad we could serve you well!
Sears Home Services on July 15, 2024
Diocelina
Customer service response - A big thank you, Diocelina, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 09, 2024
Marka F
Customer service response - Thank you so much for the fantastic 5-star rating, Marka! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 08, 2024
Fred H
OSEI was able to repair the broken Whirllpool ice maker. He did excellent work.
Customer service response - Thank you for your kind words about Osei's repair of your Whirlpool ice maker. We're thrilled to hear you were pleased with the excellent work done.
Sears Home Services on July 08, 2024
Neil O
Customer service response - Thank you so much for the fantastic 5-star rating, Neil! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 08, 2024
Angela S
The technician was terrific but the schedulers scheduled me to have him come but did not tell him.So I waited for him all day.
Customer service response - We apologize for the miscommunication with our scheduling team. Thank you for acknowledging our technician's efforts and for bringing this issue to our attention.
Sears Home Services on July 07, 2024
david M
Engineer handled the order process and reinstalled the drum seal into the track on the door .Many thanks
Customer service response - We're thrilled to hear about your positive experience with our engineer and the drum seal installation. Many thanks for your review!
Sears Home Services on July 03, 2024
