3200 W Friendly Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (713 reviews)

Cathy S

June 20, 2024
Source: Google

Customer service response - A big thank you, Cathy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 20, 2024

Tyler C

June 20, 2024

Our technician was quick, timely and efficient. Top marks for Osei.

Source: Google

Customer service response - Thank you for highlighting Osei's efficiency and punctuality. We're thrilled to receive top marks from you!

Sears Home Services on June 20, 2024

Clyde S

June 17, 2024

Fast and efficient technician.

Source: Google

Customer service response - Thank you for your positive words. We're glad our technician's speed and efficiency met your expectations.

Sears Home Services on June 17, 2024

Lorraine B

June 13, 2024

Johnny was the Sears professional technician who skillfully diagnosed and corrected our appliance problems with courteousy and efficiency. Very satisfied with Sears and this technician.

Source: Google

Customer service response - Thank you for your positive feedback about Johnny's expertise and courteous service. We're glad to hear you're satisfied with our service!

Sears Home Services on June 13, 2024

Morris W

June 13, 2024

He was knowledgeable,friendly and told us everything he was doing.

Source: Google

Customer service response - Thank you for recognizing our technician's knowledge and friendliness. We're thrilled to hear you were satisfied with the transparency of our service.

Sears Home Services on June 13, 2024

Ronald M

June 13, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 13, 2024

Lenora C

June 13, 2024

Every aspect of getting a repair person quickly was 5 star. The technician arrived on time, was professional and deliberate in doing the work and checking that the issue was back to working order. I

Source: Google

Customer service response - Thank you for acknowledging our prompt and professional service. We're glad we could meet your expectations and get your issue resolved efficiently.

Sears Home Services on June 13, 2024

Calvin J

June 13, 2024
Source: Google

Customer service response - A big thank you, Calvin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 13, 2024

Karen H

June 11, 2024

My tech was very polite and easily diagnosed and repaired my refrig. My problem is with Sears appointment setup...once my number was entered I was unable to speak with a live voice and was put in a continual loop. Horrible

Source: Google

Customer service response - Thank you for sharing your experience; we're glad to hear that our technician provided commendable service, and we deeply apologize for the inconvenience you faced with our appointment system. We appreciate your feedback as it helps us improve.

Sears Home Services on June 10, 2024

Alison F

June 10, 2024

Drew was very knowledgeable and got right to the problem, fixing our frig and getting us running quickly

Source: Google

Customer service response - Thank you for your kind words; we're thrilled to hear Drew was able to resolve the issue with your fridge effectively and swiftly.

Sears Home Services on June 10, 2024

Average Rating: 4.4/5 (713 reviews)