400 Cross Creek Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (296 reviews)

Heidi C

August 11, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 11, 2024

Barbara T

August 06, 2024
Source: Google

Customer service response - Hi Barbara, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 06, 2024

Janice J

August 01, 2024
Source: Google

Customer service response - Hi Janice, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 01, 2024

Jackie K

August 01, 2024

Technician notified me when he would arrive and arrived on time. He was professional and knowledgeable of the Washer and Dryer. He did very good work efficiently.

Source: Google

Customer service response - Thank you for acknowledging our technician's punctuality, professionalism, and efficiency. We're glad to hear you were satisfied with the service provided.

Sears Home Services on August 01, 2024

Sheline W

August 01, 2024

Mr. Vicks was great. Very informative and fix the issue way ahead of schedule. Thanks Mr. Vicks and Thanks Sears!!

Source: Google

Customer service response - Thank you for your wonderful review! We're thrilled to hear Mr. Vicks exceeded your expectations and will pass along your thanks to him.

Sears Home Services on August 01, 2024

Sherise S

July 30, 2024

Willie showed up as scheduled. He was knowledgeable professional and respectful. He also gave good information about my air conditioning unit. Thank you

Source: Google

Customer service response - Thank you for your positive feedback! We're glad that Willie was able to assist you effectively with your air conditioning unit.

Sears Home Services on July 30, 2024

Maria N

July 25, 2024
Source: Google

Customer service response - A big thank you, Maria, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 25, 2024

Dianna D

July 25, 2024

Professionalism with a smile. I am always happy with Sears repair services. This is the second time I've had Ramiro. Great guy who knows his job well. He doesn't mind explaining things either. I would recommend Sears repair services based on my two interactions with them.

Source: Google

Customer service response - Thank you for recommending Sears repair services and sharing your positive experiences with Ramiro. We're thrilled to hear about his professionalism and expertise.

Sears Home Services on July 25, 2024

Thomas A

July 25, 2024

Vick performed my washer service call in a timely and efficient manner. Polite and well groomed, he performed as a well trained technician, identified the problem, and corrected the deficiency (clogged pipes). Thank you Thomas A

Source: Google

Customer service response - Thank you, Thomas A, for acknowledging Vick's professionalism and efficiency. We're thrilled to have resolved your issue and appreciate your feedback.

Sears Home Services on July 25, 2024

Ira W

July 20, 2024
Source: Google

Customer service response - A big thank you, Ira, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 20, 2024

Average Rating: 4.5/5 (296 reviews)
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