Appointment Lookup
802-552-4364
400 Cross Creek Mall Reviews
Read reviews from customers who used our services at 400 Cross Creek Mall
Total reviews
592
Average Rating
4.5/5
Geraldine C,
Customer service response - Thank you for the amazing 5-star review, Geraldine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792166152760
Caleb was professional 👏🏾 and respectful, he is an exceptional technician.
Anthony R,
Customer service response - Thank you for your feedback, Anthony! We're glad to hear Caleb was professional, respectful, and exceptional in his service.
Sears Home Services on 1790562463870
The technician was very friendly and professional. The repair time was very quick, and he removed all broken parts.
Gwendolyn R,
Customer service response - Thank you for your feedback, Gwendolyn! We're glad to hear the technician was friendly, professional, and efficient in completing the repair and removing all broken parts.
Sears Home Services on 1790384840375
Well, polite, courteous install the part really fast got the dryer working good ask for anything else
Pepe M,
Customer service response - Thank you for your feedback, Pepe! We're glad to hear the technician was polite, courteous, and efficient in getting your dryer working well.
Sears Home Services on 1790562027808
amy B,
Customer service response - Thank you for the amazing 5-star review, Amy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789764346102
Punctual, very knowledgeable, and a great member for your team.
Deceased,
Customer service response - Thank you for your feedback! We're glad to hear the technician was punctual, knowledgeable, and a great team member.
Sears Home Services on 1789649257718
Was familiar with the machine and very efficient and personable.
Ernie J,
Customer service response - Thank you for your feedback, Ernie! We're glad to hear the technician was familiar with the machine and provided efficient and personable service.
Sears Home Services on 1789492631310
Rosalind R,
Customer service response - Thank you for the amazing 5-star review, Rosalind! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789422406943
C J,
Customer service response - Thank you for the amazing 5-star review, C Jones! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789394715326
He was on time, friendly, installed the new motor and troubleshot any issues.
Joyce S,
Customer service response - Thank you for your feedback, Joyce! We're glad to hear the technician was on time, friendly, and thorough in installing the new motor and troubleshooting any issues.
Sears Home Services on 1789228691545
Tendai J,
Customer service response - Thank you for the amazing 5-star review, Tendai! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789158490305
Karey was awesome.
Renese F,
Customer service response - Thank you for your feedback, Renese! We're glad to hear Karey was awesome during your service.
Sears Home Services on 1788911762150
Wonderful, knowledgeable and respectful. I finally have a cool house . I'm so happy
Candie M,
Customer service response - Thank you for your feedback, Candie! We're glad to hear you found our service wonderful, knowledgeable, and respectful, and that your home is cool again.
Sears Home Services on 1788911319194
Phil showed up on time, installed the part, made sure the appliance performed as it should. Once all was complete, he said have a nice day and left.
Don S,
Customer service response - Thank you for the amazing 5-star review, Don! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788626481629
Linda D,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788481103793
Margo N,
Customer service response - Thank you for the amazing 5-star review, Margo! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788462172466
Clifton C,
Customer service response - Thank you for the amazing 5-star review, Clifton! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787340867918
Top Professional who knows his job. Promote higher pay. Keep up the good work.
Levon A,
Customer service response - Thank you for your feedback, Levon! We're glad to hear the technician was professional and knowledgeable.
Sears Home Services on 1787318105767
Marvin M,
Customer service response - Thank you for the amazing 5-star review, Marvin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787171888311
Very fast with ordering parts and completing the repair!
CURTIS L,
Customer service response - Thank you for your feedback, Curtis and Charmaine! We're glad to hear you were happy with the fast ordering of parts and repair completion.
Sears Home Services on 1787161809306
Arn T,
Customer service response - Thank you for the amazing 5-star review, Arn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786661575388
Suchai V,
Customer service response - Thank you for the amazing 5-star review, Suchai! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786236855833
I recently had a Sears service technician named Caleb come out to inspect some concerning growth on a couple of air vents, and I couldn't be more impressed with the service. The inspection required attic access, but we ran into an unexpected snag: the attic stick was missing, and the pull-down hook itself was broken (the loop had previously snapped off, so even the stick wouldn't have worked). Rather than turning this into a reason to reschedule, Caleb asked if I had any rope. I found a length of cord and he used it to tie a secure knot and rig a workaround, successfully latching onto the broken hook and pulling the attic door open without any issue!! Caleb was extremely thorough and analytical in how he evaluated everything, taking his time to carefully assess the situation rather than rushing through it. One thing worth noting, due to certain limitations on what he was able to assess, Caleb recommended having a specialist take a closer look at the growth. I appreciated his honesty about that rather than him guessing or overstepping. It's rare to see this level of problem-solving, thoroughness, and attention to detail from a service technician. Caleb turned what could have been a delayed or incomplete visit into a fully resolved one. I highly recommend Caleb, and I hope Sears recognizes him for the quality of work he provided!! Thanks Caleb!!
S,
Customer service response - Thank you for your detailed feedback! We're thrilled to hear Caleb provided such impressive service, demonstrating problem-solving, thoroughness, and honesty.
Sears Home Services on 1785795261080
Mr Paul knew what he was doing and explain everything and clean up everything before he left he did an amazing job and answered any questions we had so thank you so much
Barbara M,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear Mr. Willie did an amazing job, explained everything clearly, and left everything clean.
Sears Home Services on 1785615885896
The Repair man that came is a Great access. to the Company, he was courteous, smart , knew what to do. He didn't take a no time to get it done And very professional.
Oliver F,
Customer service response - Thank you for your feedback, Oliver! We're glad to hear the repairman was courteous, smart, and professional in completing the job efficiently.
Sears Home Services on 1785576368869
