400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
GoldenEye S
Was really quick and efficient
Customer service response - Thank you for your 5-star review! We're glad to hear you were pleased with our quick and efficient service.
Sears Home Services on November 12, 2024
Jimmy R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 10, 2024
David A
Technician found the issue that I did not notice and fixed it. It is so sad that the guy that signed us up for home appliance services lied to us saying we would get a discount for today’s service.
Customer service response - Thank you for your review, David. We're glad our technician could resolve the issue, but we're sorry to hear about the misunderstanding regarding the discount. Please contact us directly so we can address this concern.
Sears Home Services on November 03, 2024
Andre D
Willie is very knowledgeable in his expert testing and quick diagnosis our issue with the heating system, and efficient ordering the parts necessary in repairing our system. Great work and thank you Willie.
Customer service response - Thank you for your 5-star review! We're thrilled to hear that Willie provided knowledgeable and efficient service in diagnosing and repairing your heating system.
Sears Home Services on October 27, 2024
James R
Great service!!!!!
Customer service response - Thank you for your 5-star review! We're happy to hear you were pleased with our service.
Sears Home Services on October 27, 2024
Hollie
The technician kept us updated throughout the day on the time he estimated he would arrive and after he arrived he explained all tasks completed and showed us the broken parts. He was courteous and professional.
Customer service response - Thank you for your 5-star review! We're delighted to hear that our technician kept you informed and provided courteous and professional service.
Sears Home Services on October 17, 2024
Katherine
The service provider was very professional and also very acknowledged of the work. He also gave me some knowledge on how to use my dishwasher in a safe way and what button’s to press when doing my dishes and what are they for! Phillip, thank you for the excellent work in repairing my dishwasher. I would highly recommend Phillip💪🏼👍🏼🙂Thank you!
Customer service response - Thank you for your 5-star review! We're thrilled to hear that Phillip provided professional service and valuable guidance on using your dishwasher safely.
Sears Home Services on October 16, 2024
Aamir Q
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 16, 2024
Frederick C
Professional and curious
Customer service response - Thank you for your 5-star review! We're pleased to hear you were satisfied with our professional and courteous service.
Sears Home Services on October 15, 2024
Rahsaan J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 13, 2024
