400 Cross Creek Mall Reviews

Read reviews from customers who used our services at 400 Cross Creek Mall


Total reviews

554


Average Rating

4.5/5

June 08, 2025
Overall rating

Very polite

Janice G,

Customer service response - Thank you for your 5-star review, Janice! We're glad to hear our team was very polite.

Sears Home Services on 1749433809047

June 08, 2025
Overall rating

Michael M,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1749436548433

June 08, 2025
Overall rating

Paul Carrinjter is an absolutely outstanding technician & a blessing as well who goes above and beyond what is needed to do the job! Paul is so polite, knowledgeable & informative & really knows his job! I hope I don’t need Paul again but it would be a pleasure to see him once again! I’m sorry I didn’t get a photo as Paul was off to another customer!

Sandra N,

Customer service response - Thank you for your 5-star review, Sandra! We're glad to hear Paul went above and beyond and that you found him polite and knowledgeable.

Sears Home Services on 1749434186110

June 08, 2025
Overall rating

Sears’ AI is confusing. I’m glad that I was able to speak to my technician, William. He cleared up any confusion and we were able to get the work done quickly and effectively. He was very friendly and knowledgeable and efficient.

Sonny K,

Customer service response - Thank you for your 5-star review, Sonny! We're glad to hear William was able to clear up any confusion and complete the work efficiently.

Sears Home Services on 1749434407583

June 08, 2025
Overall rating

This guy was outstanding. very knowledgeable and professional. Really caring about your product. Thanks for sending me such an excellent technician

Clyde D,

Customer service response - Thank you for your 5-star review, Clyde! We're glad to hear our technician was outstanding, knowledgeable, and professional.

Sears Home Services on 1749434380181

June 05, 2025
Overall rating

Jeff A,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1749083419285

June 05, 2025
Overall rating

Wallace M,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1749083419306

June 02, 2025
Overall rating

Our technician, Paul, arrived at about 2:30 pm to replace our air conditioner unit's compressor. It was a big job taking about 3 1/2 hours. Throughout His time here he had to brave periods of downpouring rain to ensure that our service was completed efficiently and that our unit was functioning in the proper condition before he left. Thank you, Paul!!

Adriane H,

Customer service response - Thank you for your 5-star review, Adriane! We're glad to hear Paul efficiently completed the job despite the challenging weather conditions.

Sears Home Services on 1748825016104

June 02, 2025
Overall rating

Willa B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1748825458790

May 29, 2025
Overall rating

theresa S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1748478735209

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