400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
William M
The two technicians were very knowledgeable about their job. They were very polite. I would definitely recommend them to anyone.
Customer service response - Thank you for your 5-star review, William! We're glad to hear our technicians were knowledgeable and polite.
Sears Home Services on May 21, 2025
Scott S
Great service the technician was on time, did the diagnostic quick, and gave a recommended solution and cost estimate for repair.
Customer service response - Thank you for your 5-star review, Scott! We're glad to hear our technician was punctual and provided a quick diagnostic with a recommended solution.
Sears Home Services on May 21, 2025
Brandon J
Phil H was a great technician. Very professional and walked us through every step of what our dishwasher issue was before taking care of it. I would use Sears again and specifically request help from Phil.
Customer service response - Thank you for your 5-star review, Brandon! We're glad to hear Phil was professional and thorough in addressing your dishwasher issue.
Sears Home Services on May 21, 2025
Daryll C
A very favorable experience when services were needed. A quick response, diagnosis and repair time is what was provided. Clear communication throughout the process too.
Customer service response - Thank you for your 5-star review, Daryll! We're glad to hear you had a favorable experience with quick service and clear communication.
Sears Home Services on May 21, 2025
Bradley T
Paul was amazing. He got my air conditioner up and running in an hour. You can tell he is very knowledgeable and heating and air. I will use him again.
Customer service response - Thank you for your 5-star review, Bradley! We're glad to hear Paul was amazing and knowledgeable in getting your air conditioner running.
Sears Home Services on May 20, 2025
Michael F
He was very helpful and knowledgeable of the repair needed
Customer service response - Thank you for your 5-star review, Michael! We're glad to hear our technician was helpful and knowledgeable.
Sears Home Services on May 19, 2025
Calvin G
The technician call prior to going to our home which I appreciated very much since we has 2 missed appointments within the past month. He arrived at our home shortly there after and quickly replaced the ice maker.
Customer service response - Thank you for your 5-star review, Calvin! We're glad to hear our technician communicated well and quickly replaced your ice maker.
Sears Home Services on May 19, 2025
Marilyn U
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 19, 2025
Susie N
THANKS SO MUCH WILLIAM FOR COMING OUT TO REPAIR MY KENMORE DRYER.THANKS FOR FINDING THE ISSUE AND FIXING IT . GREAT JOB. GOD BLESS YOU. EVERYO NEEDS TO USE SEARS APPILICANCE REPAIR SERVICE. THANKS FOR ALL YOU ALL DO
Customer service response - Thank you for your 5-star review, Susie! We're glad to hear William did a great job repairing your Kenmore dryer. God bless you too!
Sears Home Services on May 18, 2025
Eddie S
The technician was very efficient and did a great job on completing the job
Customer service response - Thank you for your 5-star review, Eddie! We're glad to hear our technician was efficient and did a great job.
Sears Home Services on May 15, 2025
