400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Yvonne G
Excellent, from the time I was notified the Tech was on the way, until the completion of the job, Mr Ramirez was Stress-free, carefully explaining every detail of My Freezer problem and what He had to do to correct the situation as well as cost and options to complete the job.
Customer service response - Thank you for sharing your positive experience with Mr. Ramirez and our service. We're pleased to know that we could make your freezer repair stress-free and transparent.
Sears Home Services on June 05, 2024
Charles C
On time, provided service as needed
Customer service response - Thank you for acknowledging our punctuality and service quality. Your satisfaction is our top priority.
Sears Home Services on June 05, 2024
Suzanne C
Technician was very knowledgeable, polite and fixed our issue. Hope to have him as our technician each time if we need him.
Customer service response - Thank you for your positive feedback; we are thrilled to hear about your great experience with our technician. We look forward to serving you again in the future.
Sears Home Services on June 03, 2024
N A
Excellent service.
Customer service response - Thank you for your kind words. We're thrilled to hear you were satisfied with our service!
Sears Home Services on May 28, 2024
Merinda B
The tech was very professional , after talking to him , in a few minutes I could tell he knew what he was doing .
Customer service response - Thank you for recognizing the professionalism and expertise of our technician. We are glad to hear about your positive experience.
Sears Home Services on May 28, 2024
Elizabeth J
The technician was extremely professional and on time. He explained the issue and repaired in a timely manner. Excellent service!
Customer service response - Thank you for your kind words! We're glad our technician provided you with excellent and timely service.
Sears Home Services on May 28, 2024
Magnolia F
Customer service response - A big thank you, Magnolia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 23, 2024
Carrianne M
Mr. Michael was patient with me. He arrived on time and did his work and explained things to me so that I could learn. I appreciate him.
Customer service response - Thank you for sharing your positive experience; our team is committed to providing excellent and patient service. We're delighted to hear you felt respected and well informed throughout the process.
Sears Home Services on May 19, 2024
Paul K
Customer service response - Thank you so much for the fantastic 5-star rating, Paul! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 31, 2024
Lolo S
I am very happy and pleased with the technician knowledge and quick service. I will go through Sears services again if needed.
Customer service response - We're thrilled to hear about your positive experience with our technician and quick service. Thank you for choosing us and we look forward to serving you again!
Sears Home Services on March 31, 2024
