400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Barry E
He did an OUTSTANDING job fixing my microwave.
Customer service response - Thank you for your 5-star review, Barry! We're glad to hear our technician did an outstanding job fixing your microwave.
Sears Home Services on April 27, 2025
Gail W
Phillip did a great job with my washer/dryer maintenance and made not only the appliances, but also the laundry room, fresh and clean again!
Customer service response - Thank you for your 5-star review, Gail! We're glad to hear Phillip did a great job with your washer/dryer maintenance and left everything fresh and clean.
Sears Home Services on April 23, 2025
Yahya A
Philip is a great technician and very prompt..
Customer service response - Thank you for your 5-star review, Yahya! We're glad to hear Philip is a great and prompt technician.
Sears Home Services on April 21, 2025
gregory F
Outstanding customer service
Customer service response - Thank you for your 5-star review, Gregory! We're glad to hear you received outstanding customer service.
Sears Home Services on April 21, 2025
Deborah S
Ramiro, the technician, was excellent. The scheduling process was awful.
Customer service response - Thank you for your 5-star review, Deborah! We're glad to hear Ramiro was excellent, and we apologize for the scheduling process.
Sears Home Services on April 20, 2025
Carlton H
Paul was very professional and did an outstanding service. Greatly appreciated
Customer service response - Thank you for your 5-star review, Carlton! We're glad to hear Paul was professional and provided outstanding service.
Sears Home Services on April 20, 2025
Murtis W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 16, 2025
Heather V
On time extremely professional and courteous found the problem and made suggestions for how to fix. Would use service in future.
Customer service response - Thank you for your 5-star review, Heather! We're glad to hear our technician was on time, professional, and provided helpful suggestions.
Sears Home Services on April 15, 2025
N10ions I
Phillip was amazing. Professional, communication was effective and in a timely manner. He went above and beyond, explained everything in detail and the issue was fixed in under 15 minutes. Highly highly recommend
Customer service response - Thank you for your 5-star review! We're glad to hear Phillip was professional, communicated effectively, and resolved the issue quickly.
Sears Home Services on April 13, 2025
Stephanie L
Awesome service fast and efficient!! Thankful for Sears appliance repair being able to service a washer that was purchased outside Sears!
Customer service response - Thank you for your 5-star review, Stephanie! We're glad to hear you received fast and efficient service for your washer.
Sears Home Services on April 10, 2025
