400 Cross Creek Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (272 reviews)

Frederick C

October 15, 2024

Professional and curious

Source: Google

Customer service response - Thank you for your 5-star review! We're pleased to hear you were satisfied with our professional and courteous service.

Sears Home Services on October 15, 2024

Rahsaan J

October 13, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 13, 2024

Danny

October 13, 2024

Ramiro did an excellent job.very cordial and knowledge of the his job.

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 13, 2024

elisabeth L

October 13, 2024

My repair man was awesome! He rescheduled my appointment so I could run to Lowe’s to get a new cord. I didn’t realize he couldn’t work on the dryer himself but he explained it to me and I ran over to Lowe’s and he came back in an hour.

Source: Google

Customer service response - Thank you for your 5-star review! We're delighted to hear our technician was accommodating and helpful in ensuring your repair was completed smoothly.

Sears Home Services on October 13, 2024

June V

October 10, 2024

Simply a very professional and thorough gentleman.

Source: Google

Customer service response - Thank you for your 5-star review! We're delighted to hear you were pleased with our professional and thorough service.

Sears Home Services on October 10, 2024

John T

October 08, 2024

Next day service, and I first reached out after 5pm. Arrived early, quick diagnostics and repair. I will call these folks for any appliance repair I need in the future.

Source: Google

Customer service response - Thank you for your 5-star review! We're delighted to hear you were pleased with our prompt service and efficient repair.

Sears Home Services on October 08, 2024

Daisy L

September 27, 2024

9-26-24 We had a Refrigerator repair done today and we had a very good experience! Our technician explained what he was doing and made sure that everything was functioning properly before He left. So far everything is still working well. Great Job! 👍

Source: Google

Customer service response - Thank you for your 5-star review! We're thrilled to hear you had a positive experience with our technician and that your refrigerator is functioning well.

Sears Home Services on September 26, 2024

Kimberly M

September 27, 2024

I think he deserves a 10! He was not only on time, Where is professional campus? Informed explained everything , and went over, and beyond to make sure that we were satisfied.

Source: Google

Customer service response - Thank you for your glowing review! We're thrilled to hear our technician exceeded your expectations and ensured your satisfaction.

Sears Home Services on September 26, 2024

Larry M

September 25, 2024

Good quality work

Source: Google

Customer service response - Thank you for your 5-star review! We're pleased to hear you were satisfied with the quality of our work.

Sears Home Services on September 25, 2024

WILLIAM C

September 24, 2024

On time and very professional.

Source: Google

Customer service response - Thank you for your 5-star review! We're pleased to hear you were satisfied with our punctual and professional service.

Sears Home Services on September 24, 2024

Average Rating: 4.5/5 (272 reviews)