Appointment Lookup
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400 Cross Creek Mall Reviews
Read reviews from customers who used our services at 400 Cross Creek Mall
Total reviews
554
Average Rating
4.5/5
Ramiro, the technician, was excellent. The scheduling process was awful.
Deborah S,
Customer service response - Thank you for your 5-star review, Deborah! We're glad to hear Ramiro was excellent, and we apologize for the scheduling process.
Sears Home Services on 1745194047835
Paul was very professional and did an outstanding service. Greatly appreciated
Carlton H,
Customer service response - Thank you for your 5-star review, Carlton! We're glad to hear Paul was professional and provided outstanding service.
Sears Home Services on 1745194100984
Murtis W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1744856734670
On time extremely professional and courteous found the problem and made suggestions for how to fix. Would use service in future.
Heather V,
Customer service response - Thank you for your 5-star review, Heather! We're glad to hear our technician was on time, professional, and provided helpful suggestions.
Sears Home Services on 1744761065733
Phillip was amazing. Professional, communication was effective and in a timely manner. He went above and beyond, explained everything in detail and the issue was fixed in under 15 minutes. Highly highly recommend
N10ions I,
Customer service response - Thank you for your 5-star review! We're glad to hear Phillip was professional, communicated effectively, and resolved the issue quickly.
Sears Home Services on 1744592097308
Awesome service fast and efficient!! Thankful for Sears appliance repair being able to service a washer that was purchased outside Sears!
Stephanie L,
Customer service response - Thank you for your 5-star review, Stephanie! We're glad to hear you received fast and efficient service for your washer.
Sears Home Services on 1744333841472
Paul did an amazing job repairing my AC unit. Not only did he repair it but he took time to explain everything he did. He was very easy to talk with and answered all of my questions! Although he was late (no fault of his) he did not rush through the service request. He has a very pleasant personality. May God continue to bless the work of his hands and give him increase! Thanks Paul C
Florence C,
Customer service response - Thank you for your 5-star review, Florence! We're glad to hear Paul did an amazing job repairing your AC unit and took the time to explain everything thoroughly.
Sears Home Services on 1744334053375
Very professional and very knowledgeable very good
Gershon L,
Customer service response - Thank you for your 5-star review, Gershon! We're glad to hear you found our service professional and knowledgeable.
Sears Home Services on 1744243340209
Not only did the technician, (George) fix my Lawn Mower. He explain what he was doing and showed me how to operate my throttle on the Lawn Mower. I never knew the details, now I do. Keep up the good work.
Harry H,
Customer service response - Thank you for your 5-star review, Harry! We're glad to hear George fixed your lawn mower and provided helpful explanations on operating the throttle.
Sears Home Services on 1743987788106
Very quick and trustworthy. Washer started working when he arrived and instead of charging me for something it didn’t need, he checked all the parts of the machine and only charged me for the show up fee. I would definitely recommend him.
Anthony S,
Customer service response - Thank you for your 5-star review, Anthony! We're glad to hear our technician was quick, trustworthy, and only charged you for the show-up fee.
Sears Home Services on 1743988049088
