400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Janice G
Very polite
Michael M
Sandra N
Paul Carrinjter is an absolutely outstanding technician & a blessing as well who goes above and beyond what is needed to do the job! Paul is so polite, knowledgeable & informative & really knows his job! I hope I don’t need Paul again but it would be a pleasure to see him once again! I’m sorry I didn’t get a photo as Paul was off to another customer!
Sonny K
Sears’ AI is confusing. I’m glad that I was able to speak to my technician, William. He cleared up any confusion and we were able to get the work done quickly and effectively. He was very friendly and knowledgeable and efficient.
Clyde D
This guy was outstanding. very knowledgeable and professional. Really caring about your product. Thanks for sending me such an excellent technician
Jeff A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 04, 2025
Wallace M
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 04, 2025
Adriane H
Our technician, Paul, arrived at about 2:30 pm to replace our air conditioner unit's compressor. It was a big job taking about 3 1/2 hours. Throughout His time here he had to brave periods of downpouring rain to ensure that our service was completed efficiently and that our unit was functioning in the proper condition before he left. Thank you, Paul!!
Customer service response - Thank you for your 5-star review, Adriane! We're glad to hear Paul efficiently completed the job despite the challenging weather conditions.
Sears Home Services on June 01, 2025
Willa B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 01, 2025
theresa S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 28, 2025
