400 Cross Creek Mall Reviews

Read reviews from customers who used our services at 400 Cross Creek Mall


Total reviews

554


Average Rating

4.5/5

March 19, 2025
Overall rating

Great technician very informative a he was easy follow along.

Armando T,

Customer service response - Thank you for your 5-star review, Armando! We're glad to hear our technician was informative and easy to follow.

Sears Home Services on 1742432655967

March 19, 2025
Overall rating

William provided fast and friendly service. He diagnosised the problem with our washer and fixed it immediately. Will definitely be recommending his services.

Brittany B,

Customer service response - Thank you for your 5-star review, Brittany! We're glad to hear William provided fast and friendly service and resolved your washer issue promptly.

Sears Home Services on 1742432691522

March 19, 2025
Overall rating

Thankful for a repair man who is honest and explains the process.

Tammy M,

Customer service response - Thank you for your 5-star review, Tammy! We're glad to hear our repairman was honest and took the time to explain the process.

Sears Home Services on 1742345258751

March 05, 2025
Overall rating

The technician was very good . My washing machine is working now.

Verdell E,

Customer service response - Thank you for your 5-star review, Verdell! We're glad to hear our technician was effective and your washing machine is working now.

Sears Home Services on 1741214483058

December 31, 2025
Overall rating

Sears Tech Tyler S. performed parts installation, and operating check on my dryer. The heating element and a sensor were replaced and he explained the issues due to the items needing replacement. He was knowledgeable and answered the questions I had regarding the performance of the dryer very professionally. The repairs were completed quickly and he cleaned the area when he finished.

R M,

Customer service response - Thank you for your review! We're happy to hear William provided thorough service and addressed your appliance issues efficiently.

Sears Home Services on 1739949601969

February 13, 2025
Overall rating

Very Professional service.

Delores S,

Customer service response - Thank you for your 5-star review, Delores! We're pleased to hear you were satisfied with our professional service.

Sears Home Services on 1739489128977

February 01, 2025
Overall rating

I’m very satisfied with the repair of my microwave and dishwasher. The technician Mr. Phillip Hassell accurately diagnosed and replaced the defective parts and was courteous and efficient.

Richard B,

Customer service response - Thank you for your 5-star review, Richard! We're glad to hear Mr. Phillip Hassell accurately diagnosed and repaired your microwave and dishwasher with courtesy and efficiency.

Sears Home Services on 1738469213246

December 10, 2025
Overall rating

Washing machine repair

Joseph M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1737933569647

January 26, 2025
Overall rating

Phillip was very knowledgeable, thorough, and polite.

Robert J,

Customer service response - Thank you for your 5-star review, Robert! We're glad to hear Phillip was knowledgeable, thorough, and polite.

Sears Home Services on 1737934476895

January 20, 2025
Overall rating

Phillip introduced himself & put me at ease immediately. He listened to my concerns attentively, was very knowledgeable and proficient. He showed me where to shut off the power to my appliances in case of emergency. You have a 5 star employee in Phillip. I would recommend him with no reservation.

Rhonda S,

Customer service response - Thank you for your 5-star review, Rhonda! We're glad to hear Phillip made you feel at ease and provided knowledgeable and proficient service.

Sears Home Services on 1737429205155

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