400 Cross Creek Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (326 reviews)

Betty W

June 20, 2024

Received great service from my repair person today! Will refer Mr. PHILLIP to all of your Sears Customers I talk with that need a repairs on their appliances. Great job Mr. Phill.

Source: Google

Customer service response - Thank you for sharing your positive experience with Mr. Phillip and referring our services to others! We're thrilled to hear about your satisfaction.

Sears Home Services on June 20, 2024

Booker F

June 19, 2024
Source: Google

Customer service response - A big thank you, Booker, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 19, 2024

George D

June 19, 2024

Superior customer service and totally professional and very knowledgeable

Source: Google

Customer service response - Thank you for recognizing our commitment to top-notch customer service and expertise. We appreciate your feedback!

Sears Home Services on June 19, 2024

Justaoldguy

August 21, 2024

The tech is a really nice guy and very thorough in the repair. tech gets 5 stars, Sears gets 2, Sears is too because of all the mess-ups they did this year. Dropped them and went with someone else

Source: Google

Customer service response - Thank you for recognizing the thoroughness and friendliness of our technician. We’re glad to have provided you with satisfactory service!

Sears Home Services on June 13, 2024

Kendell J

June 16, 2024
Source: Google

Customer service response - A big thank you, Kendell, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 16, 2024

Tee E

June 13, 2024

Phillip (the service technician) was knowledgeable, professional, and pleasant.

Source: Google

Customer service response - Thank you for acknowledging Phillip's professionalism and expertise. We're delighted you had a pleasant experience with our service.

Sears Home Services on June 13, 2024

Sunday P

June 10, 2024
Source: Google

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 10, 2024

Barry L

June 07, 2024

SUPERB service!! If you need refrigerator service repair, Please ask for Ramiro with Sears Appliance Repair. He ROCKS!!

Source: Google

Customer service response - Thank you for your wonderful review! We're thrilled to hear Ramiro provided superb service for your refrigerator repair.

Sears Home Services on June 07, 2024

Yvonne G

June 04, 2024

Excellent, from the time I was notified the Tech was on the way, until the completion of the job, Mr Ramirez was Stress-free, carefully explaining every detail of My Freezer problem and what He had to do to correct the situation as well as cost and options to complete the job.

Source: Google

Customer service response - Thank you for sharing your positive experience with Mr. Ramirez and our service. We're pleased to know that we could make your freezer repair stress-free and transparent.

Sears Home Services on June 05, 2024

Charles C

June 04, 2024

On time, provided service as needed

Source: Google

Customer service response - Thank you for acknowledging our punctuality and service quality. Your satisfaction is our top priority.

Sears Home Services on June 05, 2024

Average Rating: 4.5/5 (326 reviews)