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6910 Fayetteville Rd Ste 400 Reviews
Read reviews from customers who used our services at 6910 Fayetteville Rd Ste 400
Total reviews
363
Average Rating
4.6/5
Issues with Refrigerator.
He came in, it was supposed to be a follow up visit, but he left as soon as he found out that there are no trip changes.
Syed S,
Cary, NCCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691625735072
Did not fix the problem
The technician did not fix the problem and ended up wasting our time, kids + family is unhappy. I had to arrange for portable fridge. The issues are still unresolved.
Shrikant P,
Apex, NCCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1690837416079
Oven not working
The one day the technician come the oven works. Technician tells me I do not know how to work my stove that I have had for 7 years and I need to remove the foil I have protecting the bottom of my oven. Wait of time and day. Especially since sears do not give you a 2-4 hour window... 8 hour window. He was on Google or his phone and did nothing to my stove I hadn't done. I bet my oven will not work tomorrow.
Tanita N,
Durham, NCCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1690494619482