6910 Fayetteville Rd Ste 400 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very knowledgeable, friendly, and knows his stuff!
Phillip did a great job at quickly identifying the problem and was so patient with all my questions. He has so much great information above just fixing my oven (which he did), I feel like I learned some very useful life skills!
Diana S, Sanford, NC
Detailed explanation and quick fix
Terence gave us good overview of the problem, of the our options with exact cost estimations, and fixed the leak with detailed explanation why each operation is required.
Alex P, Apex, NC
The technician was professional by being on time, efficient, and communicating issues well.
Elaine, Chapel Hill, NC
He was honest and helpful and sincere with responses to my questions
Mike M, Chapel Hill, NC
Washer Machine Repair
Philip was very professional he did excellent job. He had a nice personality and he made me feel very comfortable letting him in my home.
Tony H, Sanford, NC
The technician arrived on time, and was knowledgeable, efficient, and tidy.
Eric P, Chapel Hill, NC
Major General, U.S. Army (Ret)
John attempted every imaginable way to repair our GE Dishwasher—without success. Finally, John called the Sears Benefits Department to determine the next steps when there is either an uneconomical repair option or an unrepairable dishwasher. John was immensely helpful: a true professional.
George H, New Hill, NC
Great refrigerator repairman
He was calm and personable. He was tidy and careful as he emptied and disassembled frig. He was thorough in his approach to the problem and when his first guess proved to be wrong he moved to a new approach. Problem fixed at reasonable cost.
Brad L, Carrboro, NC
Benjamin is a treasure that Sears should really appreciate. He is a gentleman, knows everything with refrigerators , cleans up great, works hard to find and fix the problem. Benjamin is a great asset to your company and shld be compensated accordingly. If I ever I have another problem Benjamin would be who I will ask for. Never had such a tech come and finds the problem immediately and knows how to fix it. He is the BEST EVER.!!!!!
Joanne T, Cary, NC
Victory With Vic 👍🏾
Vic (Sears Tech) was prompt with communication, courteous, and competent with his work to repair our microwave! Thank you! Highly recommend 🙂
Michellesco D, Pittsboro, NC
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