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6910 Fayetteville Rd Ste 400 Reviews

Read reviews from customers who used our services at 6910 Fayetteville Rd Ste 400

Total reviews

363

Average Rating

4.6/5

Excellent service
October 18, 2023
Overall rating

Excellent service by Benjamin, the issue was professionally fixed and I am happy

Ganesh,

Cary, NC
Great service; need tighter appt window…
October 18, 2023
Overall rating

Wish Sears provided a tighter time window so folks don't have to be off work all day, but Mark (service tech) was great.

Anna W,

Durham, NC
Tim was fine the service cost was not
October 16, 2023
Overall rating

For the amount quoted for the repair I can buy a new washer. I declined the service plan with Tim and just got a call from someone who sounded incoherent about signing up for the service plan.

Marcia W,

Durham, NC
Excellent Customer Service
October 14, 2023
Overall rating

Thank you Willie for the professional, helpful and informative customer service visit. Our heat pack is running smoothly now.

Alexzine W,

Cary, NC
Great knowledge
October 13, 2023
Overall rating

Very responsible and respectful. Kept me in the loop at all times.. great worker

Clifford C,

New Hill, NC
Great service
October 13, 2023
Overall rating

Willie would have arrived on time, but there were two accidents on I-40. He did what he needed to do and was courteous. The only issue I have is the difficulty with scheduling service through the Sears MPA web site.

Deborah J,

Durham, NC
Excellent Service
October 12, 2023
Overall rating

Suamys is very professional and explained the issue with the refrigerator. He is very knowledgeable and worked with my schedule.

Rajasekhar C,

Apex, NC
Outstanding!
October 11, 2023
Overall rating

Technician was extremely knowledgeable across multiple brands. Clearly communicated arrival time which was very appreciated! Highly recommend.

LG,

Durham, NC
Homeowner
October 10, 2023
Overall rating

Great service. Communication with Sears phones numbers stink!!! Nothing is clear!!!

Karen M,

Durham, NC
Sears repair assistance is at the ready!
October 10, 2023
Overall rating

Appreciate Zaire's assistance. Came early to help! Informative regarding process for next steps & estimate. Patient with questions & planning. Thank you Zaire! A note to Sears home services: you need a # answered by people locally!! Online only is NOT helpful to customers. You are losing business this way even if you think you are saving $$. Online appt to block a full day for repair person to come w/o knowing a 2 hour window of time is NOT helpful.

Susan R,

Durham, NC