6910 Fayetteville Rd Ste 400 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great job!
The technician arrived on time, and was knowledgeable, efficient, and tidy.
Eric P, Chapel Hill, NC
Major General, U.S. Army (Ret)
John attempted every imaginable way to repair our GE Dishwasher—without success. Finally, John called the Sears Benefits Department to determine the next steps when there is either an uneconomical repair option or an unrepairable dishwasher. John was immensely helpful: a true professional.
George H, New Hill, NC
Great refrigerator repairman
He was calm and personable. He was tidy and careful as he emptied and disassembled frig. He was thorough in his approach to the problem and when his first guess proved to be wrong he moved to a new approach. Problem fixed at reasonable cost.
Brad L, Carrboro, NC
Best ever
Benjamin is a treasure that Sears should really appreciate. He is a gentleman, knows everything with refrigerators , cleans up great, works hard to find and fix the problem. Benjamin is a great asset to your company and shld be compensated accordingly. If I ever I have another problem Benjamin would be who I will ask for. Never had such a tech come and finds the problem immediately and knows how to fix it. He is the BEST EVER.!!!!!
Joanne T, Cary, NC
Victory With Vic 👍🏾
Vic (Sears Tech) was prompt with communication, courteous, and competent with his work to repair our microwave! Thank you! Highly recommend 🙂
Michellesco D, Pittsboro, NC
Great Service!
The technician was a very professional and friendly. He did a great job.
Jeffrey H, Chapel Hill, NC
Benjamin does a great job
No one likes to have an appliance break, but Benjamin makes the repair experience as good as it can be. He's very knowledgable and good to work with. Be glad if he's assigned to your repair. Also, I like the app that shows how many stops the repair person has before they get to my house. It helps me plan my day.
Vivian N, Cary, NC
Fix perfectly my Samsung refrigerator
First time he order wrong parts but later order right parts and fixed it. Working fine. Easy to setup appointment. He has a good knowledge.
Deepak S, Morrisville, NC
Fix cost too high
Technician Tim provide good diagnosis about the issue and potential fix. It seems there is improvement for the type of service in term of cost. The part is cheaper, but labor for fix the heating part with part is almost a brand new dryer. I reviewed the fix from YouTube. This is not that complicated to replace the part. In this case, I would buy a new one, or fix it by myself. Hope you can improve the home service with low cost. Otherwise people might go other service providers.
Jie X, Cary, NC
Professional, Thorough, Efficient, Friendly
The review title says it all. Great job Phil! Thank you so much!
B M, Apex, NC
