6910 Fayetteville Rd Ste 400 Reviews

Read reviews from customers who used our services at 6910 Fayetteville Rd Ste 400


Total reviews

355


Average Rating

4.7/5

Best ever
January 29, 2024
Overall rating

Benjamin is a treasure that Sears should really appreciate. He is a gentleman, knows everything with refrigerators , cleans up great, works hard to find and fix the problem. Benjamin is a great asset to your company and shld be compensated accordingly. If I ever I have another problem Benjamin would be who I will ask for. Never had such a tech come and finds the problem immediately and knows how to fix it. He is the BEST EVER.!!!!!

Joanne T,

Cary, NC
Victory With Vic 👍🏾
January 25, 2024
Overall rating

Vic (Sears Tech) was prompt with communication, courteous, and competent with his work to repair our microwave! Thank you! Highly recommend 🙂

Michellesco D,

Pittsboro, NC
Great Service!
January 25, 2024
Overall rating

The technician was a very professional and friendly. He did a great job.

Jeffrey H,

Chapel Hill, NC
Benjamin does a great job
January 23, 2024
Overall rating

No one likes to have an appliance break, but Benjamin makes the repair experience as good as it can be. He's very knowledgable and good to work with. Be glad if he's assigned to your repair. Also, I like the app that shows how many stops the repair person has before they get to my house. It helps me plan my day.

Vivian N,

Cary, NC
Fix perfectly my Samsung refrigerator
January 22, 2024
Overall rating

First time he order wrong parts but later order right parts and fixed it. Working fine. Easy to setup appointment. He has a good knowledge.

Deepak S,

Morrisville, NC
Fix cost too high
January 10, 2024
Overall rating

Technician Tim provide good diagnosis about the issue and potential fix. It seems there is improvement for the type of service in term of cost. The part is cheaper, but labor for fix the heating part with part is almost a brand new dryer. I reviewed the fix from YouTube. This is not that complicated to replace the part. In this case, I would buy a new one, or fix it by myself. Hope you can improve the home service with low cost. Otherwise people might go other service providers.

Jie X,

Cary, NC
Professional, Thorough, Efficient, Friendly
December 27, 2023
Overall rating

The review title says it all. Great job Phil! Thank you so much!

B M,

Apex, NC
Excellent, Efficient, Thorough, Friendly
December 27, 2023
Overall rating

The review title says it all! Great job Phil!

B M,

Apex, NC
Did a great job
December 23, 2023
Overall rating

Came just before Xmas as our fridge/ freezer stopped working. Got us up and running as he promised.

Roger W,

Durham, NC
Top Notch
December 20, 2023
Overall rating

Ben is what the standard of excellence should be example set for all others to follow. His demeanor exudes kindness and humbleness. His passion for service is unquestionable. Ben simply put is "Amazing".

James Y,

Cary, NC