1620 Guess Rd Reviews

Read reviews from customers who used our services at 1620 Guess Rd


Total reviews

368


Average Rating

4.5/5

March 23, 2026
Overall rating

James D,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1774227358304

March 19, 2026
Overall rating

Great job. Everything working properly.

Mary E,

Customer service response - Thank you for your 5-star review, Mary! We're happy to hear that everything is working properly.

Sears Home Services on 1773964124063

March 13, 2026
Overall rating

Robin S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1773360894831

March 06, 2026
Overall rating

Xavier C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1772756062142

March 04, 2026
Overall rating

Personable technician and completed job in under an hour.

Ruth G,

Customer service response - Thank you for your 5-star review, Ruth Ann! We're happy to hear that our technician was personable and completed the job efficiently.

Sears Home Services on 1772584488910

February 19, 2026
Overall rating

Jonathan was the technician and he did an excellent job diagnosing and fixing the leak on the washing machine.

Anne B,

Customer service response - Thank you for your 5-star review, Anne! We're happy to hear that Jonathan did an excellent job diagnosing and fixing the leak on your washing machine.

Sears Home Services on 1771459253433

February 17, 2026
Overall rating

Glad I found Sears again, Jonathan H.was excellent. Timely, great communication and knowledgeable. Great personality. Thanks. And ...... no reflection on Jonathan but to sears repair service.....the price became reasonable after committing to a warranty. Which will be good for future services.

Anita C,

Customer service response - Thank you for your 5-star review, Anita! We're happy to hear that Jonathan was excellent, timely, and knowledgeable, and we're glad you found value in our warranty for future services.

Sears Home Services on 1771288579276

February 01, 2026
Overall rating

Jonathon was an outstanding technician. He is knowledgeable, polite, efficient and left work area very clean and neat.

Chase B,

Customer service response - Thank you for your 5-star review, Chase! We're happy to hear that Jonathon was knowledgeable, polite, and efficient, and that he left the work area clean and neat.

Sears Home Services on 1769997218841

January 29, 2026
Overall rating

Very great service from the technician.

Joyce M,

Customer service response - Thank you for your 5-star review, Joyce! We're happy to hear that you received great service from our technician.

Sears Home Services on 1769746667780

January 21, 2026
Overall rating

I have been waiting since the 6th of January for my washing machine I have been calling Home Shield warranty every day and talk to Reps. (Philippines), they don't understand. Your tech was just here with a work order for my Refrigerator; a tech was here on Monday to check MY REFRIGERATOR!!! I would like for your tech to come back by and check my washing machine today! Someone from American Home Shield told me they could check all of my repairs the Same day. Please call me today, I have trouble getting anyone there to talk to.!!

Sarah,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1768960563076

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