1620 Guess Rd Reviews
Read reviews from customers who used our services at 1620 Guess Rd
Total reviews
385
Average Rating
4.5/5
Ignacio diagnosed the problem with the gas burner and was able to fix it on the spot.. I love being able to track arrival time but it was off today. Happily he arrived two hours earlier than you said.
Joan C,
I recently had my stove oven repaired, and I couldn’t be happier with the experience. The technician arrived right on time, quickly diagnosed the issue, and explained the repair process in simple terms. They had all the necessary parts on hand, so the fix was completed in one visit. My oven now works perfectly, and they even gave me tips on how to maintain it to avoid future problems. Professional, courteous, and efficient—highly recommend to anyone needing appliance repairs!
Debra S,
Customer service response - Thank you for your feedback, Debra! We're glad to hear the technician was professional, courteous, and efficient, and that your oven is working perfectly now.
Sears Home Services on 1790345411946
Diana N,
Customer service response - Thank you for the amazing 5-star review, Diana! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790108886649
Henry J,
Customer service response - Thank you for the amazing 5-star review, Henry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790021325435
Only did diagnostic. Too expensive to repair
Cynthia H,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear you received the diagnostic service, and we understand repair costs can be a concern.
Sears Home Services on 1789047924219
Steve R,
Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788923649811
Christopher explained the diagnostics well.
Kenneth H,
Customer service response - Thank you for your feedback, Kenneth! We're glad to hear Christopher explained the diagnostics well.
Sears Home Services on 1788796892349
Great rep. Informative and helpful
Thom B,
Customer service response - Thank you for your feedback, Thom! We're glad to hear you found the representative informative and helpful.
Sears Home Services on 1787847790957
Kent H,
Customer service response - Thank you for the amazing 5-star review, Kent! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787792295610
Very professional and through,
Tony V,
Customer service response - Thank you for your feedback, Tony! We're glad to hear you found the service professional and thorough.
Sears Home Services on 1787671787887
Dmitri is an awesome and friendly repair man. He's all about getting the job done. And making the customer smile again. Thanks for sending the right one
Darline E,
Customer service response - Thank you for your feedback, Darline! We're glad to hear Dmitri was awesome, friendly, and focused on making you smile with his service.
Sears Home Services on 1787170258820
Veneta S,
Customer service response - Thank you for the amazing 5-star review, Veneta! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787078376233
Chris resolved the issue and offered me some tips that could save myself some money in the future
Carl J,
Edmar was punctual, professional and completed the job promptly. We are VERY pleased with him.
Jeremiah R,
Customer service response - Thank you for your feedback, Jeremiah! We're glad to hear Edmar was punctual, professional, and that you're very pleased with his work.
Sears Home Services on 1786651310133
Was great help fixing the Dryer. I would highly recommend Sears appliance repair.
Jeff W,
Customer service response - Thank you for your feedback, Jeff! We're glad to hear our service was helpful in fixing your dryer and that you would recommend us.
Sears Home Services on 1786571310206
Technician was professional and knowledgeable. He cleaned up behind himself, made sue that box was placed in recycling box.
Verona M,
Customer service response - Thank you for your feedback, Verona! We're glad to hear the technician was professional, knowledgeable, and ensured proper cleanup and recycling.
Sears Home Services on 1786554786744
Cynthia G,
Customer service response - Thank you for the amazing 5-star review, Cynthia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786391762771
Frances M,
Customer service response - Thank you for the amazing 5-star review, Frances! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786378027068
Edmar was fantastic in diagnosing the water leak problem of our refrigerator and promptly repaired it. Edmar was friendly and explained everything that needed to be done. Would definitively recommend Edmar for future services!
John D,
Customer service response - Thank you for your feedback, John! We're glad to hear Edmar was fantastic in diagnosing and repairing your refrigerator, and that he was friendly and informative.
Sears Home Services on 1786141004596
Lakena J,
Customer service response - Thank you for the amazing 5-star review, Lakena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785934950501
The technician was great, but all the unnecessary texts every day confirming the appointment were totally annoying.
Betty D,
Customer service response - Thank you for your feedback, Betty Lou! We're glad to hear the technician was great, and we appreciate your input on the appointment confirmation texts.
Sears Home Services on 1785869736342
Excellent customer service and very knowledgeable of his field
ODell H,
Customer service response - Thank you for your feedback, ODell! We're glad to hear you received excellent customer service and found the technician knowledgeable.
Sears Home Services on 1783376864694
Missy V,
Customer service response - Thank you for the amazing 5-star review, Missy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780839913183
Joshua T,
Customer service response - Thank you for the amazing 5-star review, Joshua! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780503337506
Jonathan was excellent! He diagnosed the problem in less than 15 minutes, then completed the repair. The whole process took less than an hour. He is welcome back anytime!
Jesse B,
Customer service response - Thank you for your feedback, Jesse! We're glad to hear Jonathan was excellent and efficient in diagnosing and completing the repair.
Sears Home Services on 1780088133027