1620 Guess Rd Reviews

Read reviews from customers who used our services at 1620 Guess Rd


Total reviews

385


Average Rating

4.5/5

September 21, 2026
Overall rating

Ignacio diagnosed the problem with the gas burner and was able to fix it on the spot.. I love being able to track arrival time but it was off today. Happily he arrived two hours earlier than you said.

Joan C,

September 24, 2026
Overall rating

I recently had my stove oven repaired, and I couldn’t be happier with the experience. The technician arrived right on time, quickly diagnosed the issue, and explained the repair process in simple terms. They had all the necessary parts on hand, so the fix was completed in one visit. My oven now works perfectly, and they even gave me tips on how to maintain it to avoid future problems. Professional, courteous, and efficient—highly recommend to anyone needing appliance repairs!

Debra S,

Customer service response - Thank you for your feedback, Debra! We're glad to hear the technician was professional, courteous, and efficient, and that your oven is working perfectly now.

Sears Home Services on 1790345411946

September 22, 2026
Overall rating

Diana N,

Customer service response - Thank you for the amazing 5-star review, Diana! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790108886649

September 21, 2026
Overall rating

Henry J,

Customer service response - Thank you for the amazing 5-star review, Henry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790021325435

September 09, 2026
Overall rating

Only did diagnostic. Too expensive to repair

Cynthia H,

Customer service response - Thank you for your feedback, Cynthia! We're glad to hear you received the diagnostic service, and we understand repair costs can be a concern.

Sears Home Services on 1789047924219

September 08, 2026
Overall rating

Steve R,

Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788923649811

September 06, 2026
Overall rating

Christopher explained the diagnostics well.

Kenneth H,

Customer service response - Thank you for your feedback, Kenneth! We're glad to hear Christopher explained the diagnostics well.

Sears Home Services on 1788796892349

August 26, 2026
Overall rating

Great rep. Informative and helpful

Thom B,

Customer service response - Thank you for your feedback, Thom! We're glad to hear you found the representative informative and helpful.

Sears Home Services on 1787847790957

August 27, 2026
Overall rating

Kent H,

Customer service response - Thank you for the amazing 5-star review, Kent! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787792295610

August 24, 2026
Overall rating

Very professional and through,

Tony V,

Customer service response - Thank you for your feedback, Tony! We're glad to hear you found the service professional and thorough.

Sears Home Services on 1787671787887

August 19, 2026
Overall rating

Dmitri is an awesome and friendly repair man. He's all about getting the job done. And making the customer smile again. Thanks for sending the right one

Darline E,

Customer service response - Thank you for your feedback, Darline! We're glad to hear Dmitri was awesome, friendly, and focused on making you smile with his service.

Sears Home Services on 1787170258820

August 18, 2026
Overall rating

Veneta S,

Customer service response - Thank you for the amazing 5-star review, Veneta! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787078376233

August 17, 2026
Overall rating

Chris resolved the issue and offered me some tips that could save myself some money in the future

Carl J,

August 13, 2026
Overall rating

Edmar was punctual, professional and completed the job promptly. We are VERY pleased with him.

Jeremiah R,

Customer service response - Thank you for your feedback, Jeremiah! We're glad to hear Edmar was punctual, professional, and that you're very pleased with his work.

Sears Home Services on 1786651310133

August 12, 2026
Overall rating

Was great help fixing the Dryer. I would highly recommend Sears appliance repair.

Jeff W,

Customer service response - Thank you for your feedback, Jeff! We're glad to hear our service was helpful in fixing your dryer and that you would recommend us.

Sears Home Services on 1786571310206

August 12, 2026
Overall rating

Technician was professional and knowledgeable. He cleaned up behind himself, made sue that box was placed in recycling box.

Verona M,

Customer service response - Thank you for your feedback, Verona! We're glad to hear the technician was professional, knowledgeable, and ensured proper cleanup and recycling.

Sears Home Services on 1786554786744

August 10, 2026
Overall rating

Cynthia G,

Customer service response - Thank you for the amazing 5-star review, Cynthia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786391762771

August 09, 2026
Overall rating

Frances M,

Customer service response - Thank you for the amazing 5-star review, Frances! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786378027068

August 07, 2026
Overall rating

Edmar was fantastic in diagnosing the water leak problem of our refrigerator and promptly repaired it. Edmar was friendly and explained everything that needed to be done. Would definitively recommend Edmar for future services!

John D,

Customer service response - Thank you for your feedback, John! We're glad to hear Edmar was fantastic in diagnosing and repairing your refrigerator, and that he was friendly and informative.

Sears Home Services on 1786141004596

August 04, 2026
Overall rating

Lakena J,

Customer service response - Thank you for the amazing 5-star review, Lakena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785934950501

August 04, 2026
Overall rating

The technician was great, but all the unnecessary texts every day confirming the appointment were totally annoying.

Betty D,

Customer service response - Thank you for your feedback, Betty Lou! We're glad to hear the technician was great, and we appreciate your input on the appointment confirmation texts.

Sears Home Services on 1785869736342

July 06, 2026
Overall rating

Excellent customer service and very knowledgeable of his field

ODell H,

Customer service response - Thank you for your feedback, ODell! We're glad to hear you received excellent customer service and found the technician knowledgeable.

Sears Home Services on 1783376864694

June 06, 2026
Overall rating

Missy V,

Customer service response - Thank you for the amazing 5-star review, Missy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780839913183

June 02, 2026
Overall rating

Joshua T,

Customer service response - Thank you for the amazing 5-star review, Joshua! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780503337506

May 29, 2026
Overall rating

Jonathan was excellent! He diagnosed the problem in less than 15 minutes, then completed the repair. The whole process took less than an hour. He is welcome back anytime!

Jesse B,

Customer service response - Thank you for your feedback, Jesse! We're glad to hear Jonathan was excellent and efficient in diagnosing and completing the repair.

Sears Home Services on 1780088133027

Showing 1 - 25 reviews

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