1620 Guess Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (217 reviews)

Eric J

May 28, 2025

Ignacio was very knowledgeable and very helpful. He explained and fixed the issue and made sure I understood what needed to be done to prevent future problems

Source: Google

Customer service response - Thank you for your 5-star review, Eric! We're happy to hear that Ignacio was knowledgeable and helpful in resolving your issue and providing preventative advice.

Sears Home Services on May 27, 2025

BK M

May 28, 2025

Daniel was on time, very competent in diagnosing the problem, and told me that I would hear from our home warranty company.

Source: Google

Customer service response - Thank you for your 5-star review, BK! We're happy to hear that Daniel was on time and competent in diagnosing the problem.

Sears Home Services on May 27, 2025

Robin D

May 27, 2025

Would love to know what service you performed on my air conditioning unit. There was no report nor invoice left for my records.

Source: Google

Customer service response - Thank you for your 5-star review, Robin! Please contact us directly so we can provide you with the details of the service performed on your air conditioning unit.

Sears Home Services on May 26, 2025

Leonard B

May 21, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 21, 2025

sharon M

May 20, 2025

Barry is knowledgeable and a hard worker. I appreciate his dedication to getting my AC repaired despite the difficulties. Also, I would recommend him to anyone who needs help.

Source: Google

Customer service response - Thank you for your 5-star review, Sharon! We're happy to hear that Barry was knowledgeable and dedicated in repairing your AC, and we appreciate your recommendation.

Sears Home Services on May 19, 2025

Anthony V

May 16, 2025

Excellent service! Highly recommend!

Source: Google

Customer service response - Thank you for your 5-star review, Anthony! We're happy to hear that you received excellent service and appreciate your recommendation.

Sears Home Services on May 15, 2025

Tom M

May 12, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 12, 2025

Jocelyn P

May 12, 2025

Timothy called to let me know when he was on his way, was flexible when my address was incorrect on the intake form, and did everything he could to address my concerns of a dirty washer and gave advice for how to keep it clean in the future. Friendly and knowledgeable!

Source: Google

Customer service response - Thank you for your 5-star review, Jocelyn! We're happy to hear that Timothy was flexible, friendly, and knowledgeable in addressing your concerns.

Sears Home Services on May 12, 2025

Pedro Q

May 09, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 09, 2025

Dharma

May 08, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 07, 2025

Average Rating: 4.4/5 (217 reviews)

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