1620 GUESS RD REPAIR REVIEWS
All reviews are from verified customers of Sears Home Services
Rating Mr. Timothy as a 5 plus
Timothy was a very good tech rate him as a 5 plus. He was very clear and explained in detail. He displayed Great customer service skills. Thank you
Linda K, Durham, NC
dishwasher
very professional and friendly. Did a great job repairing my dishwasher.
Sidney F, Mebane, NC
Refrigerator Help
He was very knowledgeable, friendly, courteous and professional. He helped me understand what was going on with my refrigerator.
Frankie D, Durham, NC
Customer service response - Thank you {{Member name}} for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
Sears Home Services on May 25, 2023
really good service
I used them this week and they came on time and did a good job.thanks for the service on my Dryer!
HAROLD S, DURHAM, NC
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on October 06, 2022
Amazing
Above and bryond
ROSALYN K, DURHAM, NC
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
Sears Home Services on September 16, 2022
Great service
Knowledgeable
SHARON C, DURHAM, NC
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on September 07, 2022
Great service tech
Service Tech called to say he's coming. On arrival very mindful of our home. Worked quietly and quickly to fix a real problem we had. Made sure it was all working and fine. Left our home as clean as he found it. Very lovely gentle man. Will definitely renew our service contract in September to get this kind of service. However, online folks that make the appointment weren't easy to work with. Just FYI
VERONICA G, DURHAM, NC
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on July 25, 2022
Awesome communicator
Contractor was very educational on what was wrong with my dryer and explained and showed me what the problem was.
CLAUDE J, CREEDMOOR, NC
Customer service response - Dear Claude, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on November 13, 2021
Thankful
Although I had to wait longer for the part to arrive I was pleased to have a great technician come and fix the washer
DEANNA P, DURHAM, NC
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears Parts Direct!
Sears Home Services on November 10, 2021
Great Great Great service!!!!!
Technician was very knowledge and answer all of my concerns.
PAMELA D, ROXBORO, NC
Customer service response - Dear Pamela, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on July 16, 2021
