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1620 Guess Rd Reviews
Read reviews from customers who used our services at 1620 Guess Rd
Total reviews
368
Average Rating
4.5/5
Friendly
Anessa W,
Customer service response - Thank you for your 5-star review, Anessa! We're happy to hear that you found our service friendly.
Sears Home Services on 1764726680417
Daniel is very knowledgeable and extremely friendly! He knew how to fix both my dishwasher and washing machine!! Daniel even retrieved an invoice ticket where water filters and air filters were ordered in 2024 but never delivered! Sears is lucky to have him !
Ann H,
Customer service response - Thank you for your 5-star review, Ann! We're happy to hear that Daniel was knowledgeable and friendly, and that he could assist with your appliances and invoice issue.
Sears Home Services on 1764727697058
Good job
larrey B,
Customer service response - Thank you for your 5-star review, Larrey! We're happy to hear that you were satisfied with the job.
Sears Home Services on 1764642306227
Jonathan was very professional and courteous. He worked efficiently and explained the problem thoroughly.
James C,
Customer service response - Thank you for your 5-star review, James! We're happy to hear that Jonathan was professional, courteous, and thorough in explaining the problem.
Sears Home Services on 1764128273473
Great job! He had the part needed on his truck. He was nice and did a quick job. Highly recommended.
Mike Q,
Customer service response - Thank you for your 5-star review, Mike! We're happy to hear that the service was quick and that the technician had the necessary part on hand.
Sears Home Services on 1764034674977
Very knowledgeable and detailed.
Pam E,
Customer service response - Thank you for your 5-star review, Pam! We're happy to hear that our team was knowledgeable and detailed during your service.
Sears Home Services on 1763598968290
Dishwasher was determined to have heat element issue, which was replaced under warranty, but that didn't fix the problem. But the order was closed. So I had to reopen a new requested, which now they did is have to pay a fee, and they requested a video chat, but it was nearing the holidays and crazy times. After not having a chance to video call within a few days they canceled my request with no warning!! Very disappointed and unsatisfied.
Sherolyn B,
Customer service response - Thank you for your 5-star review, Sherolyn! We're happy to hear that Mohammed provided timely and professional service for your dishwasher under warranty.
Sears Home Services on 1763513226056
Minoka H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1763346793470
Archie C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1763346803158
Our service rep Edwar was kind, respectful and courteous. Made me want to use Sears Appliance Repair for my future repair service. Great job sir!!!!!!
Cathy C,
Customer service response - Thank you for your 5-star review, Cathy! We're happy to hear that Edwar was kind, respectful, and courteous during your service.
Sears Home Services on 1763000322880
