1620 Guess Rd Reviews

Read reviews from customers who used our services at 1620 Guess Rd


Total reviews

360


Average Rating

4.5/5

December 07, 2025
Overall rating

wayne G,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1765163650049

December 04, 2025
Overall rating

Tech was very personable and thorough in knowledge and diagnosis of microwave issue.

Charles M,

Customer service response - Thank you for your 5-star review, Charles! We're happy to hear that the tech was personable and thorough in diagnosing your microwave issue.

Sears Home Services on 1764908168143

December 02, 2025
Overall rating

Friendly

Anessa W,

Customer service response - Thank you for your 5-star review, Anessa! We're happy to hear that you found our service friendly.

Sears Home Services on 1764726680417

December 02, 2025
Overall rating

Daniel is very knowledgeable and extremely friendly! He knew how to fix both my dishwasher and washing machine!! Daniel even retrieved an invoice ticket where water filters and air filters were ordered in 2024 but never delivered! Sears is lucky to have him !

Ann H,

Customer service response - Thank you for your 5-star review, Ann! We're happy to hear that Daniel was knowledgeable and friendly, and that he could assist with your appliances and invoice issue.

Sears Home Services on 1764727697058

December 01, 2025
Overall rating

Good job

larrey B,

Customer service response - Thank you for your 5-star review, Larrey! We're happy to hear that you were satisfied with the job.

Sears Home Services on 1764642306227

November 25, 2025
Overall rating

Jonathan was very professional and courteous. He worked efficiently and explained the problem thoroughly.

James C,

Customer service response - Thank you for your 5-star review, James! We're happy to hear that Jonathan was professional, courteous, and thorough in explaining the problem.

Sears Home Services on 1764128273473

November 24, 2025
Overall rating

Great job! He had the part needed on his truck. He was nice and did a quick job. Highly recommended.

Mike Q,

Customer service response - Thank you for your 5-star review, Mike! We're happy to hear that the service was quick and that the technician had the necessary part on hand.

Sears Home Services on 1764034674977

November 20, 2025
Overall rating

Very knowledgeable and detailed.

Pam E,

Customer service response - Thank you for your 5-star review, Pam! We're happy to hear that our team was knowledgeable and detailed during your service.

Sears Home Services on 1763598968290

November 28, 2025
Overall rating

Dishwasher was determined to have heat element issue, which was replaced under warranty, but that didn't fix the problem. But the order was closed. So I had to reopen a new requested, which now they did is have to pay a fee, and they requested a video chat, but it was nearing the holidays and crazy times. After not having a chance to video call within a few days they canceled my request with no warning!! Very disappointed and unsatisfied.

Sherolyn B,

Customer service response - Thank you for your 5-star review, Sherolyn! We're happy to hear that Mohammed provided timely and professional service for your dishwasher under warranty.

Sears Home Services on 1763513226056

November 16, 2025
Overall rating

Minoka H,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1763346793470

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