1620 Guess Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jocelyn P
Timothy called to let me know when he was on his way, was flexible when my address was incorrect on the intake form, and did everything he could to address my concerns of a dirty washer and gave advice for how to keep it clean in the future. Friendly and knowledgeable!
Customer service response - Thank you for your 5-star review, Jocelyn! We're happy to hear that Timothy was flexible, friendly, and knowledgeable in addressing your concerns.
Sears Home Services on May 12, 2025
Pedro Q
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 09, 2025
Dharma
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 07, 2025
Arthur J
Great tech.
Customer service response - Thank you for your 5-star review, Arthur! We're happy to hear that our tech provided great service.
Sears Home Services on May 07, 2025
Kendall B
Ignacio was GREAT!!!! On time, polite, and explained everything. Thank you so much
Customer service response - Thank you for your 5-star review, Kendall! We're happy to hear that Ignacio was on time, polite, and thorough in his explanations.
Sears Home Services on May 07, 2025
John P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 04, 2025
Douglas B
Timothy was very friendly. Informative. Did a good job.
Customer service response - Thank you for your 5-star review, Douglas! We're happy to hear that Timothy was friendly, informative, and did a good job.
Sears Home Services on April 29, 2025
Randolph H
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 27, 2025
Ed G
Great service and the technician was total professional.
Customer service response - Thank you for your 5-star review, Ed! We're happy to hear that our technician provided great and professional service.
Sears Home Services on April 27, 2025
Erik B
Timothy was on time, knowledgeable and an all around pleasure to work with! I was hoping for the best and that is what Timothy is, he is the best! Please give Timothy Kudos from my Family and I! If your company has an employee rewards program, please reward Timothy for an outstanding job! Professional regards, Erik O. Bolden
Customer service response - Thank you for your 5-star review, Erik! We're delighted to hear that Timothy provided exceptional service, and we'll be sure to pass along your kind words and kudos to him.
Sears Home Services on April 22, 2025
