1620 Guess Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Randolph H
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 27, 2025
Ed G
Great service and the technician was total professional.
Customer service response - Thank you for your 5-star review, Ed! We're happy to hear that our technician provided great and professional service.
Sears Home Services on April 27, 2025
Erik B
Timothy was on time, knowledgeable and an all around pleasure to work with! I was hoping for the best and that is what Timothy is, he is the best! Please give Timothy Kudos from my Family and I! If your company has an employee rewards program, please reward Timothy for an outstanding job! Professional regards, Erik O. Bolden
Customer service response - Thank you for your 5-star review, Erik! We're delighted to hear that Timothy provided exceptional service, and we'll be sure to pass along your kind words and kudos to him.
Sears Home Services on April 22, 2025
Lonore J
Technician was great.
Customer service response - Thank you for your 5-star review, Lonore! We're happy to hear that our technician provided great service.
Sears Home Services on April 17, 2025
Stephenie W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 17, 2025
Krystal S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 13, 2025
Tiffany E
Barry was prompt,professional, friendly and efficient. He actually came out previously to service our unit. Great work and we are no longer sweating in the house!!!
Customer service response - Thank you for your 5-star review, Tiffany! We're happy to hear that Barry was prompt, professional, and efficient in resolving your issue.
Sears Home Services on April 06, 2025
Paula B
Great service and answered all my questions. Thanks Edmar.
Customer service response - Thank you for your 5-star review, Paula! We're happy to hear that Edmar provided great service and answered all your questions.
Sears Home Services on April 06, 2025
Beth A
Tim quickly diagnosed my dryer problem and fixes it in less than 30 minutes. Personable and courteous customer service. Will call Sears repair service again.
Customer service response - Thank you for your 5-star review, Beth! We're happy to hear that Tim provided quick and courteous service, and we look forward to assisting you again.
Sears Home Services on March 27, 2025
Breanston E
My washing machine is worse than it was. It sounds like it's scratching on something
Customer service response - We apologize for the trouble you're experiencing, Breanston. Please contact us directly so we can assist you further. Thank you for your patience.
Sears Home Services on March 27, 2025