3 Mid Rivers Mall Dr Reviews

Read reviews from customers who used our services at 3 Mid Rivers Mall Dr


Total reviews

392


Average Rating

4.8/5

A&E Service is horrible
August 29, 2023
Overall rating

It took two months before the technician actually tried yo repair my refrigerator. Then after he left my freezer stopped working. I made a third appointment and no one ever showed up. When I called they said they had come by but I wasn't home. I hired a whole different company and found out he had installed the part wrong and crossed the wires and didn't put it in all the way.

Tracy M,

Elsberry, MO

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1693348961495

Refrigerator ice maker
July 28, 2023
Overall rating

Not satisfied with Andrew or the warranty process to get this fixed since May. This was 4th trip to resolve issue. Space isn't large enough to post it all.

Sue C,

O Fallon, MO

Customer service response - Dear,Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on 1690578120696