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3 Mid Rivers Mall Dr Reviews
Read reviews from customers who used our services at 3 Mid Rivers Mall Dr
Total reviews
392
Average Rating
4.8/5
Well done job
After 3 job orders and weeks of non service because tech Steven says he arrived 2 times and a 3rd completing the job without arriving to our home, Timothy was a delight to see. Performed as a top tier tech, knowledgeable and very nice. This has sorta renewed my belief that Sears actually CARES for me, a paying customer after many many years. Thank you Timothy for helping us, if up to me, Timothy deserves a raise and days off and an advancement in the company if he so desire.
Robert S,
Florissant, MONot happy with company!
Our Technician did what he could but unfortunately his attempts did not fix our issue. I was not as concerned with him as I was with service time. Our first appointment was on June 25. Here it is September 16 and no where closer than when we started. There was only 3 appointments scheduled during this entire time. Still no AC! Extremely disappointed with company attitude about our not having AC for entire summer. Basically, they showed they could care less about our dilemma.
Vince K,
Warrenton, MOAwesome Tech!
Gregory was awesome. Very professional, and friendly. Explained that the sound that my washer was making was normal - just the clutch especially in light of the age of the machine. He checked the washer thoroughly
Linda K,
Saint Charles, MOExcellent Technician
Technician was polite and knowledgeable. He showed my that I had a lot of lint build up that had some burn marks, meaning it could have easily started a fire. He cleaned it all out for a nominal charge. I would highly recommend him.
Kimberly Z,
Wentzville, MOElijah rating
Elijah was very friendly, professional and honest. I would recommend him for servicing my appliance again if needed.
Mathew F,
Silex, MOFurnace Maintenance
Technician was very friendly and knowledgeable of the furnace system.
Joey L,
O Fallon, MOQuick and courteous
The service technician was on time, quick and courteous. Thanks!
William T,
O Fallon, MOKenmore refrigerator buzzing sound
Elijah listened to refrigerator and realized that my noise was due to me not having my ice maker hooked up. Elijah turned off the ice maker, and I haven't heard any buzzing noise since. Hallelujah ‼️ THANKS ELIJAH‼️‼️ If I want to use the ice maker later, I will hook it up.
Ella P,
Florissant, MOWell Done
Timely and thorough. Quick diagnosis and quick repair. Personable and good at explaining the issue and answering questions.
Brad E,
O Fallon, MOGreat communication and top-notch service!
Erik contacted us when he was on his way, he showed up exactly as estimated. His communication was very thorough and he had the system repaired in no time at all. I could tell he's highly qualified, and I look forward to working with Sears again, and hopefully Eric will be the technician! All around great service and a very skilled and positive representative for your company.
Richard L,
Saint Charles, MO