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540 Commons Drive Reviews
Read reviews from customers who used our services at 540 Commons Drive
Total reviews
38
Average Rating
4.5/5
Very knowledgeable. Through
Stephen M,
Customer service response - Thank you for the amazing 5-star review, Stephen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789693274600
I had a warranty, so I paid nothing. The man fixed it, and I am happy.
Herbert D,
Customer service response - Thank you for your feedback, Herbert! We're glad to hear the repair was covered under warranty and that you're happy with the service.
Sears Home Services on 1788382945320
Amy L,
Customer service response - Thank you for the amazing 5-star review, Amy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787323861667
Gregory was great. He was very friendly and helpful and very professional!! Would recommend him highly! What a great asset to your service department he is. Very knowledgeable about the repairs and about the service on my washer!!
Sandra T,
Customer service response - Thank you for the amazing 5-star review, Sandra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787180786977
Scott was amazing. He showed up when he said he would. He was polite, knowledgeable and friendly. Sears has been an absolute nightmare and completely incompetent for my ongoing refrigerator repair. I won’t taint Scott’s review with the story, but Scott was the absolute best at fixing my oven.
Jennifer G,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Scott was polite, knowledgeable, and friendly, and that he provided excellent service for your oven repair.
Sears Home Services on 1786491287535
Technician was fine....nice..the whole problem was and still is that he ordered both valves and only one showed up ....every time your company sent out an update...I responded back every time that we still didn't receive the second valve...it seems like your company wants to charge whoever they charge for the service call and Technician time and labor a double charge for some reason when it could have been avoided from the beginning and getting the second valve ordered again because you had plenty of time to get it because you knew about it from my responses to your email
Barry T,
Customer service response - Thank you for your feedback, Barry. We're glad to hear the technician was nice, and we apologize for the issue with the valve order. Please contact us directly so we can resolve this matter promptly.
Sears Home Services on 1784144402431
Marvin did a great job of getting my refrigerator back to dispensing ice once again. This hadn't worked for awhile
Rick F,
Customer service response - Thank you for your feedback, Rick & Kathy! We're glad to hear Scott's perseverance and experience helped solve your dishwasher problem.
Sears Home Services on 1777421080611
It took longer than I had hoped for to get a technician.
Patrice Z,
Customer service response - Thank you for your feedback, Patrice! We're glad to hear you received service, and we appreciate your patience.
Sears Home Services on 1776465583600
Helena M,
Customer service response - Thank you for the amazing 5-star review, Helena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776280838054
Chris L. Was my tech. The service was outstanding, he is like a pit crew for dishwasher repair. The tech was on time, fast and cleaned up after he was done. Very pleased with the service.
Victor T,
Customer service response - Thank you for your feedback, Victor! We're glad to hear Chris provided outstanding service, was punctual, fast, and left the area clean.
Sears Home Services on 1775863867886
Andrew was very polite, thorough and helpful with fixing our refrigerator issue.
CARLA J,
Customer service response - Thank you for your review, Carla! We're happy to hear Andrew was polite, thorough, and helpful in fixing your refrigerator issue.
Sears Home Services on 1774831490832
Jaimie T,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1766025462412
Because ofAI i will never use your services again.Because you need the communicate. AI doesn't allow that, and it would be okay if you could email Or message and get responses, but you can't. But the repairman was nice he did his job, didn't leave a mess, very polite.
Priscilla,
Customer service response - Thank you for your feedback, Priscilla. We're glad to hear the repairman was polite and thorough, but apologize for the communication issues you've faced. We're working to improve our communication channels.
Sears Home Services on 1765507459976
Donald N,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760576541341
The tech was very good and fast. I was very pleased with the service
brucelcurl,
Customer service response - Thank you for your review! We're happy to hear you were pleased with the fast and efficient service from our technician.
Sears Home Services on 1757464166844
The sears repairman was great! Fixed everything in a timely manner! Sears itself...not so good...I contacted in APRIL because of a washing machine warranty... it took until today Sept 4 to get it fixed...
cheryl S,
Customer service response - Thank you for your review, Cheryl! We're glad to hear the repairman was great and fixed everything promptly. We apologize for the delay in service and appreciate your patience.
Sears Home Services on 1757032967632
Service man very knowledgeable and courteous all went very well
Charles K,
Customer service response - Thank you for your review, Charles! We're glad to hear that our service man was knowledgeable and courteous.
Sears Home Services on 1747884234755
Nancy B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1742734326698
Tech installed new drain pump. The washer is working again now.
Travis H,
Customer service response - Thank you for your review, Travis! We're happy to hear your washer is working again after the drain pump installation.
Sears Home Services on 1737349869682
Technician was very friendly and explained what he was checking.
Jeanette M,
Customer service response - Thank you for your review, Jeanette! We're happy to hear our technician was friendly and took the time to explain the process.
Sears Home Services on 1731549598935
Batrice S,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1731386686137
Melissa T,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1730034409764
Debbie S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1727321383956
Our Technician was pleasant, knowledgeable, considerate, and fast. He was only here about 20 to 30 minutes. He was great!!
Mary M,
Customer service response - We're delighted to hear that you had such a positive experience with our technician's pleasant and efficient service. Thank you for choosing Sears Appliance Repair!
Sears Home Services on 1726979334326
Raymond B,
Customer service response - We appreciate the 5-star rating, Raymond! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1722908116922
